1. Engage with potential corporate clients via phone calls to explain our range of insurance policies.2. Understand the unique insurance needs of each client and tailor your communication accordingly.3. Clearly articulate the benefits, coverage options, and terms of our corporate insurance policies.4. Address client inquiries, provide accurate information, and resolve concerns or objections they may have.5. Maintain a detailed record of client interactions and update the… Show more 1. Engage with potential corporate clients via phone calls to explain our range of insurance policies.2. Understand the unique insurance needs of each client and tailor your communication accordingly.3. Clearly articulate the benefits, coverage options, and terms of our corporate insurance policies.4. Address client inquiries, provide accurate information, and resolve concerns or objections they may have.5. Maintain a detailed record of client interactions and update the customer relationship management (CRM) system.6. Collaborate with the sales team to identify potential leads and opportunities for upselling or cross-selling.7. Meet individual and team targets for call volume, conversion rates, and customer satisfaction. Show less

1. Take ownership of the cases reported by the customers and give resolution on time.2. Engage with multiple accounts at the same time and work with internal teams to provide support to address the queries.3. Identify repetitive cases and mitigate root causes for the issues identified.4. Accurately document all customer queries via emails and customer support tools, and do timely follow-up with internal teams like pre-sales, onboarding, implementation, or product team.5. Create… Show more 1. Take ownership of the cases reported by the customers and give resolution on time.2. Engage with multiple accounts at the same time and work with internal teams to provide support to address the queries.3. Identify repetitive cases and mitigate root causes for the issues identified.4. Accurately document all customer queries via emails and customer support tools, and do timely follow-up with internal teams like pre-sales, onboarding, implementation, or product team.5. Create document or workflows for the frequently asked questions by customers.6. Aside the standard procedures, create workaround procedures to ensures issues are resolved on time. Show less