Technical Support Trainee (Intern)
Ambalsoft Infotech Pvt Ltd
As a Technical Support Trainee at Ambalsoft InfoTech Pvt Ltd, I provided valuable assistance in Resolving technical issues and supporting end-users.Successfully resolved software and hardware issues through effective troubleshooting methods. Provided prompt responses to user inquiries and ensured timely solutions to their problems. Escalated complex technical issues to senior technical staff for further investigation and resolution. Exhibited strong problem-solving skills throughout the internship, consistently finding effective solutions. Maintained a high level of commitment to ensuring customer satisfaction in all interactions. Demonstrated a proactive approach to learning and skill development during the internship period.