Loan Processing: Oversee the end-to-end process of loan applications, approvals, and disbursements.Team Management: Lead and motivate a team of loan officers, processors, and support staff.Compliance: Ensure adherence to regulatory requirements and internal policies in loan processing.Client Interaction: Interface with clients to address inquiries, resolve issues, and build positive relationships.Risk Assessment: Evaluate creditworthiness and assess risk factors… Show more Loan Processing: Oversee the end-to-end process of loan applications, approvals, and disbursements.Team Management: Lead and motivate a team of loan officers, processors, and support staff.Compliance: Ensure adherence to regulatory requirements and internal policies in loan processing.Client Interaction: Interface with clients to address inquiries, resolve issues, and build positive relationships.Risk Assessment: Evaluate creditworthiness and assess risk factors associated with loan applications.Performance Monitoring: Track and assess team performance against loan processing targets and KPIs.Training and Development: Provide ongoing training to the team to enhance their skills and knowledge.Product Knowledge: Stay informed about financial products, interest rates, and industry trends.Quality Control: Implement measures to maintain the accuracy and quality of loan documentation.Reporting: Generate and analyze reports on loan processing metrics and team performance.Collaboration: Work closely with other departments, such as underwriting and finance, to streamline processes.Problem Resolution: Address and resolve issues related to loan applications, ensuring customer satisfaction.Strategic Planning: Contribute to the development and execution of strategies to achieve loan portfolio goals.Market Research: Stay informed about market conditions, competitor offerings, and industry changes.Budget Management: Manage budgets related to loan processing, ensuring cost-effectiveness. Show less

Legion Amenity is a specialized Maritime Consultancy registered and operated from India. Our services are at an affordable price with uncompromised service quality. We deliver our excellence in Maritime Solutions, Shipping Management, Crewing, & Vessel Inspections. There are over an estimated 2 million merchant seafarers in active service today. From passenger vessel crew and engineers to tanker ship seamen, there are several types of ships that require different crew qualifications and skills.… Show more Legion Amenity is a specialized Maritime Consultancy registered and operated from India. Our services are at an affordable price with uncompromised service quality. We deliver our excellence in Maritime Solutions, Shipping Management, Crewing, & Vessel Inspections. There are over an estimated 2 million merchant seafarers in active service today. From passenger vessel crew and engineers to tanker ship seamen, there are several types of ships that require different crew qualifications and skills. With the global shipbuilding demand set to grow over the next decade, the scope for seafarers and other naval careers is immense. Show less

Coordinated with other healthcare providers concerning treatment plans for patients.Developed and updated department goals and achievements throughout the fiscal year.Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration, and general liability.Used data entry skills to document and verify eligibility for dental insurance accurately.Driven my skills, especially for Pacific Dental Services… Show more Coordinated with other healthcare providers concerning treatment plans for patients.Developed and updated department goals and achievements throughout the fiscal year.Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration, and general liability.Used data entry skills to document and verify eligibility for dental insurance accurately.Driven my skills, especially for Pacific Dental Services for US Clients.Hands-on experience with tools like EPIC, EWT, and Dental eligibility provider portals like Cigna, MetLife, Aetna, Availity, and other leading providers. Show less

- Performing multiple level audit on internal production on a timely and daily basis- Service Level Call Monitoring on realtime and retrospective basis- Responding to client emails and ticket escalations with immediate effect- Providing core level investigations on errors and process deviation to analyze the root cause- The core level of internal and external audit to avoid any fatal impact on the customer- Customer service ensuring the ITIL concepts- Conducting online… Show more - Performing multiple level audit on internal production on a timely and daily basis- Service Level Call Monitoring on realtime and retrospective basis- Responding to client emails and ticket escalations with immediate effect- Providing core level investigations on errors and process deviation to analyze the root cause- The core level of internal and external audit to avoid any fatal impact on the customer- Customer service ensuring the ITIL concepts- Conducting online and email surveys for understanding customer satisfaction- Supervisor oriented role played among teams to drive with improved quality in production- Conducting feedback and coaching sessions for the team- Preparing Investigation Reports for Client escalations- Maintaining monthly Governance and SLA Trackers- Detailed analysis of the production to improve the Quality Score- Leading the team with attentive skills to improve the performance- Reporting the team quality score to the lead on a timely basis- Preparing monthly Quality Score and Error Analysis for external Audits and procedures- Making attractive and attentive watch-outs for the agents to be cautious during the production- Monitoring the error probability within the individuals from the team and providing sufficient support to achieve the benchmark- Analyzing orders sent by the customers through emails, faxes, voicemails, and SMS- Transferring of customer requests and concerns from communication medium to digital processing medium- Understanding the core business level of each customer- Interacting with customers related to their requests and concerns- Handling accounts and other personals of the customer- Providing a supportive structure for the logistics team to deliver the goods- Handling the End of the Day data transmission procedures- Communicating with Clients when necessary- Reporting of MIS Information to the leads Show less

- Verifying Customer Data- Handling customer account details- Assuring customer's data transcription with quality- Cross-checking paper data with digital data to ensure 100% quality- Meeting with Clients for business development