- Currently working upon Enterprise Voice migrations from Cisco to Microsoft Lync.- Handling network implementation for greenfield projects and acquisitions.- L2 & L3 primary network support engineer for Asia Pacific, Australia, New Zealand, India, Middle East and Africa.- Part of global networking team handling network implementation projects regionally.- Supporting security team on best practices and cyber security compliance.- Managing Bluecoat and Enterprise Firewall.- Part of the regional SME team for best practices in IT infrastructure.

Serving the requirements of clients.

# LAN support for Maersk Line Logistics# Support LAN operations for end users across all continents and co-ordination with local IT support in case of unavailability of network.# Frequent update of firmware from remote, planning and managing the ITIL framework.# Assist technical team in implementation of best and effective practices.# Co-ordination with Orange business services for MPLS and connectivity solutions.# Effective planning for implementation of wireless and 802.1x authentication.

# Consulting with different support teams for optimizing the IT infrastructure of the company.# Co-ordination with Oil & Gas clients for IT support across different storage plants, crude oil refineries across UAE.# Installation of Hardware and network equipment with necessary software for the management and the workers.# Oversee organization's IT Infrastructure and provide solutions as and when required.# Exposure in setting up and installation of Active Directory system with failover and disaster recovery.# Installation of Cisco switches and ASA for limiting access to Internet and enforcing ACLs on the configuration.# Maintenance of clocking systems to ensure the availability of the contractors and employees in the production site.# Performing regular backup of the contracts, tenders and critically important data for recovery and restoring when required.# Keeping the software and Windows on the user machines up-to-date and assistance in installing software.# Knowledge about print server and equipment and setting them up when required.# Maintenance of IT assets, procurement and purchasing of computers by floating tenders to the vendors and comparing the best quotations.# Ensuring the operation of IP phones using Elastix call manager. Proposed solution for migrating to Cisco CME for efficient calling and optimized operation.# Co-ordination with ISP to ensure that the sites are not lost connectivity.# Post project handover, ensuring that the devices are safely returned or handed over to the client.# Maintenance of Master Inventory sheet for all the IT equipment.# Managing purchase orders, procurement and GRN for effective purchase and delivery of equipment.# Keeping track of financial budget and managing fixed assets.#Optimizing solutions on as-required basis such as telephony setup over Internet via VPN, limiting usage of bandwidth.

* Research on wireless 802.11 networks, security vulnerabilities and remedies.* LDAP synchronization, use of Windows Server 2008 R2 Active Directory, DHCP & DNS roles.* Implementing security solutions for the server and client machine.* Deep study on WEP, WPA2 and EAP implementations, future work and improvements.* Use of RADIUS and EAP at enterprise level solutions and their working models.* Study on wireless sensor networks, energy efficient operations and efficient handover.* Worked on Opensource Linux kernel, scripting on the wireless router software and configuration based on the study of different models in practice.* Proposed security solutions which can be added to the EAP & RADIUS authentication.* Built the systems efficiently using VMWare workstation on a single machine and efficiently emulated the entire system on a single computer.* Wrote a study on the models and the system on a plagiarism free report.

* Supported the network and desktop infrastructure setup and also Implementation Engineer for Corporate and Lab networks for SanDisk Network.* As a past of network support team, explored with various teams in troubleshooting and resolving LAN and WAN problems which includes firewall problems, routing problems, network latencies and engineering data flow issues during the implementation. * Excelled in following areas like design and implement new hosting and corporate network infrastructure, designing rack layout, network device cabling, and configuration. * Configure BGP routing protocol on CE router for MPLS VPN Links.* Implementing ACL, NAT, EIGRP, Static Route, HSRP, VLAN, Port Fast, BPDU guard.* Worked on migration and completion of SanDisk acquisition of SMART across US and assisted end users in getting successfully with the network. * Coordinated in installation of Brocade routers and Cisco at corporate sites across China and Japan. * Coordinated with service providers and Cisco Engineers during emergency outages.* Interface with various Telcos for circuit testing and turn up.* Worked on Cisco Wireless Controllers and assisted the users in troubleshooting the Wi-Fi issues and provided suggestions to improve the wireless network.* Worked on Silverpeak WAN optimizer operations in providing data to the client to optimize the network.* Worked on Customer initiated requests like moving their equipments to new locations, new site requests, decommissioning the site, adding new hosts in their network.* Create, update and modify network Visio diagrams and related documents including cable mapping, rack elevation, IP address allocation and switch port assignments.* Performed upgrade of many critical Brocade and Cisco devices, assisted in power shutdown activities and upgrade of provider end links.* Provided suggestions to client for emergency backup circuits, data flow optimization and prevention of network choking and congestion across MPLS links.

On Job Training, network maintenance and troubleshooting, load balancers, Brocade routers and switches, end user requests, Cisco routers and switches, Wireless technologies

# Extensive hands on Cisco Routers & Switches, CCNA, Windows Server 2008 R2, MCITP, RAID, Cloud based platforms.# Knowledge transfer and learning about Windows Active Directory Services, Forests, DHCP and DNS roles, Print server, hosting, WDS, imaging server.# Understanding about RAID levels & redundancy, storage and SCSI, SATA, IDE disks.# Teaching about basic Internet and networking concepts, OSI levels, Windows and Citrix.

# Performed Desktop Integration, upgrades, OS installations, WDS installation of Operating Systems.# Troubleshooting on Desktop Systems, fixing boot issues, RAM related issues, compatibility with hardware.# Operated on motherboard related issues, hard disks, optical drives, understanding about IDE, SATA, DDR types, SD RAMs, SCSI, RAID, AT/ATX power supplies, ATX form factors, LAN/Wi-Fi adapters.# Extensive recovery of hardware and fixing hardware related issues, BIOS flashing, installing printers & peripherals.# Good knowledge about computer architecture, ability to suggest the best configuration for requirements of computer systems.# Good knowledge about MS-DOS, legacy computer systems, Windows 98, Windows 2000.# Intermediate experience about office automation software like MS Office, Powerpoint, Excel and Word.# Understanding about computer peripherals including printers, scanners, bar-code readers, etc.