For a leading bank based on UK,- Rendered support for cloud-native infrastructure at both Level 2 and Level 3 tiers. Proficient in managing and scaling containerized environments using Kubernetes. - Expertise in Azure services, including Azure Active Directory, Azure storage, Azure VM, and Azure Resource Manager.- Experience with Azure monitoring tools like Azure Log Analytics, Network Watcher, and Azure Service Health.- Diagnosed and resolved issues related to Azure cloud services and DevOps pipelines. - Utilized Terraform and ARM templates to deploy Azure services while safeguarding the integrity of existing infrastructure. - Engineered CI/CD systems on Kubernetes containers via Azure DevOps, leveraging services such as Azure Repos and Azure Boards for collaborative code development. - Exhibited expertise in version control systems, notably GitHub and Azure Repos, with profound understanding of branching, tagging, and merging concepts. - Demonstrated advanced expertise in Azure Kubernetes Service (AKS), proactively enhancing availability by identifying and addressing potential issues, optimizing memory and CPU resources to ensure the seamless operation of AKS clusters. - Configured robust monitoring systems like Azure Monitor and Dynatrace, finetuning alerts to preempt disruptions.- Managed the lifecycle of backend Application Gateway listeners' certificates, service principals, and service connections to uphold infrastructure integrity.- Maintained robust Continuous Integration and Continuous Delivery (CI & CD) processes using Azure, GitHub, Jenkins, and Chef.

Client: Microsoft Corporation• Worked on Installation, Configuration and System Administration of HPE and SAMSUNG O365 Servers in Microsoft Outlook Support Team.• Responsible for handling outages Single Copy issues in Exchange Servers which contains critical customer data and thereby avoiding data loss.• Followed standard operating procedures to perform series of steps using PowerShell scripts and identifying the root cause and taking appropriate actions.• Leveraged Azure DevOps Boards to plan, track and discuss work across the team.• Coordinated with 84 Data Center Operations teams across the globe for break fix management.• Provided Incident Management Support of Tier1 and Tier2 on around 60,000 servers.