Arleen Finke Email & Phone Number

Bentonville, Arkansas, United States

I am a Realtor focused on bringing your real estate goals to fruition. Whether a buyer or a seller, you will find I provide a noticeably higher level of service. My passion in life is to serve others and provide the attention to detail my clients deserve when making one of the largest purchases in their lifetime.

Bentonville, Arkansas, United States

Northwest Arkansas

 Developing a strong customer base through leads, cold calls, regular follow-up, and excellent customer service Designing specific marketing programs for area businesses to increase public awareness and drive customers into their establishments Promoting small businesses to new homeowners through personal outreach and word-of-mouth advertising Creating accurate merchant reporting, and billing, using raw data collected by field representatives during visits

Bentonville, Ar

 In-depth utilization of Retail Link, ProSpace, HOST, SMART, Global Replenishment System (GRS & SRSS), Priority Management, Putty, Space Excellence Tool (SET) Assessing risk to stores through analysis of sales, feature presentations, and warehouse data. Assisting stores by reviewing modulars for issues and solutions and escalating Space Excellence Tool (SET) or floorplan requests Working with Managers to assure proper product flow for special events and features of products Answering incoming calls and responding to customer’s emails Managing, researching, and resolving customer questions and issues  Documenting all call information, routing calls to appropriate resources when necessary Identifying trends and escalating to appropriate level of staff/management

Bentonville, Ar

 Redesigned the New Associate Orientation Program Conducted New Associate Orientations and Full-day Tours for new attorneys Created and maintained materials for all training topics Managed training relationship with various types of vendors Scheduled and conducted training sessions on legal-specific software and Microsoft Office Assisted the Sr. Manager of Systems and Technology on numerous systems-related projects Collaborated with customers to gather project requirements, set timelines, communicate goals and objectives, and measure project progress Performed research on invoices and payments for various areas of the Legal Department and educated others on how to troubleshoot invoice and payment issues Worked to identify areas of improvement for various teams while excelling with developing and maintaining stakeholder relationships Managed system software projects, working closely with other departments to resolve issues Ensured the business technology support needs were met by providing software support, translating requirements into technical specifications, designing solutions, gaining approval, writing documentation, and training customers on solutions

Fayetteville, Arkansas Area

 Provided system support to 100+ wire-system users in Arkansas, Missouri and Oklahoma Coordinated system upgrades and provided troubleshooting of system issues Managed software vendor relationship Implemented processes to fine tune the workflow of the department  Managed four wire agents, their workflow, and computer-related issues

 Provided support to 15 banks for software related to ATMs, ATM cards, debit cards, gift cards, and other non-traditional products Coordinated department projects, including the installation of new software Analyzed monthly reports to inform upper management on the financial status of our programs Managed vendor relationships including contract negotiations Conducted market research and lead the development of new products (business check card, gift cards, pre-loaded card) Collaborated with the Marketing group regarding printed advertising materials, the requirements of VISA, and the creation of a new debit card design Managed the inventory and conducted the audits of multiple print and plastic items warehoused at vendor locations, and placed orders accordingly Provided final approval for all changes to debit and pre-paid card product designs Implemented new systems/programs (Verified by Visa, CardWiz) Served as the department expert on Reg. E and Visa Rules and Regulations Monitored systems for possible fraud-related trends and activity Coordinated the ATM Peer Group by creating agendas, taking and distributing minutes, creating handouts for topics covered in meetings, and coordinating follow-thru of tasks with 6 associates

 Coordinated the purchase and distribution of computer and telecom equipment for multiple bank locations Negotiated pricing, availability, and delivery schedules with vendors Reviewed bid proposals and advised management regarding which vendors fit Arvest’s needs Collaborated with the training department to develop and deliver training modules related to my areas of expertise Established new user accounts on the local-area and wide-area networks Responded to and prioritized, multiple support calls and further directed calls to appropriate staff member or vendor Analyzed and coordinated network “moves and changes” for multiple bank locations Provided “in-house” (and later “in-the-field”) support, troubleshooting, and repair of PC hardware/software, telecommunication equipment, and operator-error issues Maintained good customer relations while performing servicing duties and installing new equipment

Bba, Marketing

High School Diploma, Business/Commerce, General

Activities and Societies: Los Conquistadores Spanish Club Drama Club