Arlene Lam

Arlene Lam Email and Phone Number

Team Lead, Funding and Dealer Services @ General Bank of Canada
Edmonton, AB, CA
Arlene Lam's Location
Edmonton, Alberta, Canada, Canada
About Arlene Lam

My curiosity drives me to learn and adapt when finding solutions. I push actions in people and organization challenges by first asking thoughtful questions. I find meaning in the responses and offer solutions by connecting their needs to them. My powerhouse energy lends me to being attuned and engaged when interacting with people. I leverage this energy to collaborate with different departments easily. This has aided me in writing successful proposals when working with team members who are subject matter experts. My ability to confront problems comes from actively listening to my colleagues, finding opportunities for improvement, and strategically planning forward-thinking solutions. I effectively manage relationships with customers and stakeholders by approaching conversations with openness to clarify expectations and create alignment.I graduated from the University of Alberta with a Bachelor of Science in Human Ecology with the focus on Family Ecology and Youth and Child Studies. As a Human Ecologist, I understand the interrelationships between people and their social, economic, political, cultural, and material contexts and the impact of these environments have on the well-being of families. I seek to continue to use the key values of my field to help create environments that promote inclusivity and the empowerment of people.

Arlene Lam's Current Company Details
General Bank of Canada

General Bank Of Canada

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Team Lead, Funding and Dealer Services
Edmonton, AB, CA
Website:
generalbank.ca
Employees:
117
Arlene Lam Work Experience Details
  • General Bank Of Canada
    Team Lead, Funding And Dealer Services
    General Bank Of Canada
    Edmonton, Ab, Ca
  • Apple
    Business Pro
    Apple Jul 2022 - Present
    Edmonton, Alberta, Canada
    - Responsible for delivering and aligning business strategy and account planning. - Facilitate discussions to solve pain points with technology, curate purchasing, and advise on third party solutions with business customers.
  • Apple
    Specialist
    Apple Aug 2015 - Jul 2022
    Edmonton, Canada Area
    - Ability to deliver great customer experiences in a very active environment and to be invigorated by constant personal interaction.- Strong interest in technology, particularly Apple products, and agility at learning new products and features.- Strong communication skills that allows me to converse as freely and comfortably with small groups as with individual customers.
  • Arts On The Ave
    Information And Merchandise Coordinator
    Arts On The Ave Aug 2022 - Present
    Edmonton, Alberta, Canada
    - Managing event operations, involving inventory management of merchandise, setup/takedown for festivals, and overseeing technology and floats for sales and fundraising (50/50 raffle sales and donations.) - Leading a team of 35+ volunteers, providing training and ongoing support before and during the festival. - Responsible for creating role descriptions, developing training materials, and determining shift schedules and staffing requirements.
  • Arts On The Ave
    Program Coordinator
    Arts On The Ave Jan 2022 - Jul 2022
    Edmonton, Alberta, Canada
    - Assisting the Arts Administrator under the supervision of the Executive Director on Festivals and otherrelated tasks.- Supporting daily operations at The Carrot Community Arts Coffeehouse, including closing and openingduties.- Supporting festival leads including but not limited to assisting site management, onsite festival duties,site setup and tear down.- Supporting facilitating events, festivals and other community activities.-Provided administrated support to Green Alleys by capturing minutes, creating agendas, and tracking action items. - Supported grant applications and reporting by writing and editing documentations.
  • Carepros
    Senior Analyst
    Carepros Aug 2020 - Dec 2021
    Edmonton, Alberta, Canada
    Worked in Strategy and Operations.- Collaborated with cross-functional teams to ensure the timely and successful completion of project deliverables. - Prepared comprehensive reports, and ensured project documentation were complete, currently, and stored appropriately. - Proactively identified process improvement and participate in the development and implementation of best practices.
  • Carepros
    Analyst
    Carepros Nov 2019 - Aug 2020
    Edmonton, Alberta, Canada
    Worked in Strategy and Operations.- Streamline organizational process by analyzing workflows and systems. - Responsible for preparing data analysis internally and for stakeholders, along with Request for Proposals and also ensured compliance with the governing body, Commission on Accreditation of Rehabilitation Facilities.
  • Carepros
    Client Relations Coordinator
    Carepros Jun 2019 - Nov 2019
    Edmonton, Alberta, Canada
    Worked in Client Relations.- Streamlined client experiences by serving as the first point-of-contact for parental guardians within 24hrs of contact, guiding them through intake processes, completing assessments, and coordinating service planning with Service Delivery supervisors.
  • Edmonton Community Legal Centre
    Legal Services Coordinator
    Edmonton Community Legal Centre Aug 2017 - Jun 2019
    Edmonton, Canada Area
    - Conducts intake interviews over the phone and in person for appropriate level of services- Provides recommendations for appropriate actions including booking appointments with volunteer lawyers or referrals to agencies for further services
  • Rehab & Retreat Senior Care Specialists Ltd.
    Client Engagement Facilitator
    Rehab & Retreat Senior Care Specialists Ltd. May 2016 - Mar 2017
    Edmonton, Canada Area
    - Assisted clients in individualized therapy plans, promoting independence- Facilitated groups and socialization amongst clients, families, and staff- Engaged clients fully throughout the day- Assisted with personal care and hygiene- Ensured safe and enjoyable community outings- Administration, documentation and progress reports- Marketing and program planning tasks- Cared for therapy animals- General cleaning of facility- Nutritious meal planning for lunches and snacks
  • Skills Society
    Marketing And Community Development Coordinator
    Skills Society May 2016 - Feb 2017
    Edmonton, Canada Area
    - Interviewed and photographed people for programs aimed to support individuals with disabilities to be recognized for their contributions in their communities.- Coordinated volunteer opportunities related to interviewing and publishing stories of individuals with disabilities to voice their opinions on a public platform.- Curated narratives to engage and inspire staff, individuals with disabilities and their families, and the general public of the accomplishments and updates of the organization.- Published work using WordPress based website design and popular social media accounts.
  • Skills Society
    Practicum Student
    Skills Society Jan 2016 - Apr 2016
    Edmonton, Canada Area
    - Liaising with university researchers and the organization to coordinate research opportunities.- Interviewing and photographing people for programs aimed to support people with disabilities to be recognized for their contributions to the community.- Collaborating with ABSI Connect to help strengthen, connect, and accelerate social innovation leadership and development in Alberta.- Completed the course, Keep People Safe: Training on Abuse Prevention and Reporting.
  • Outreach
    Vp External Support
    Outreach Apr 2015 - May 2016
    Edmonton, Canada Area
    - Provided a safer, comfortable space for all those who consider themselves a part of the LGBTQ+ as well as those who consider themselves allies of the community.- Facilitated a space for awareness, information, stress relievers and social interactions to strengthen and support members of the community. - Completed the Event Organizer Training conducted by the University of Alberta’s Student Group Services to facilitate student group events.Founded in 1984, OUTreach is the University of Alberta's LGBTQ+ and Allied Social Group. The group strives to provide a safer, welcoming space for anyone who considers themselves a part of, or an ally to, the LGBTQ+ community. The group provides a safer and inclusive space for all people on campus and in the greater Edmonton community. They host weekly meetings, monthly meet ups, out of town ski trips, fundraisers, and Edmonton's largest Drag Show. They have around 350-400 members.
  • Human Ecology Student Association
    Junior 4Th Year Student Representative
    Human Ecology Student Association Apr 2015 - May 2016
    Edmonton, Canada Area
    - Liaised with 4th/5th year Human Ecology students for their concerns and potential issues that may arise.- Provided networking opportunities with the professional community for undergraduate students.- Created memorable university experiences for undergraduate students through social events. HESA is the Human Ecology Students'​ Association, which is managed by undergraduate students within the Department of Human Ecology at the University of Alberta. The group was started in the 2000/2001 calendar year.HESA strives to create a memorable experience for undergraduate students in the Department of Human Ecology. Executive members provide networking opportunities for existing and newly-admitted undergraduate students through numerous social events. HESA also serves as a formal means of addressing student concerns within the department.
  • Sub Committee Of The Human Ecology Student Association
    Member Of Aches 2016 Committee
    Sub Committee Of The Human Ecology Student Association Apr 2015 - May 2016
    Edmonton, Canada Area
    - Planned with fellow committee members for the Annual Conference for Human Ecology/Home Economic Students.- Responsible for delegates’ safety and engagement with the conference activities.- Helped provide student delegates with valuable professional development opportunities as well as a unique chance to network with other students, professors, and other professionals in related fields.ACHES brings Human Ecology students across Canada come together to discover professional opportunities and learn about new research in Human Ecology.
  • Town Shoes Limited
    Senior Sales Associate
    Town Shoes Limited Jul 2009 - Apr 2016
    Edmonton, Canada Area
    - Provide World Class customer service to our clients and assist their needs in every way possible- Provide solid product knowledge to our customers- Ensure sales floor is clean and well organized- Ensure that the sales goals are achieved- Work with the close cooperation with other Sales Associates and Store Managers in a fast-paced environment- Work in the commission based selling environment
  • Bath & Body Works And White Barn
    Sales Representative
    Bath & Body Works And White Barn 2011 - 2012
    Edmonton, Canada Area
    - Consistently execute to the selling model- Meet selling goals/expectations during scheduled shifts- Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail- Support replenishment activities that keep the store full and abundant- Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed

Arlene Lam Education Details

Frequently Asked Questions about Arlene Lam

What company does Arlene Lam work for?

Arlene Lam works for General Bank Of Canada

What is Arlene Lam's role at the current company?

Arlene Lam's current role is Team Lead, Funding and Dealer Services.

What schools did Arlene Lam attend?

Arlene Lam attended University Of Alberta.

Who are Arlene Lam's colleagues?

Arlene Lam's colleagues are Paige Wheaton, Denisse Macasaet, Arsalan Khalid, Yan Bardier, Josh Lazzer, Jenna Hawkins, Michael L..

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