Arlene Sanchez Email & Phone Number

Tampa/St. Petersburg, Florida Area

 Dispatch school bus transportation system Communicate emergency situations, accidents, breakdowns or any other event that will disrupt service and provide a solution Assist in creating and maintain a master list of all routes and trips Assign cover drivers to routes when driver are absent Provide assistance to drivers and exercise discretionary judgment to ensure that routes are performed safely and on time  Discuss and develop a plan action with the Holyoke School Department  Instruct employees to complete task required by Holyoke School Department Coordinate charters and field trips  Create invoices for the day to day activity  Maintain Aging Report and keep track of payments Assist General Manager with budget and other duties

Springfield, Massachusetts Area

 Assist homeless families to re-housing from motel shelter identifying an apartment and secure placement  Conduct group presentations for families in shelter to encourage families to use funding to exit shelter  Responsibilities include affordable housing search and case management Report to the Department of Housing And Community Development progress and other outcomes  Conduct assessments of clients housing needs and other barriers that affect stabilization including financial, legal, mental health, substance abuse employment, and health care Review self-sufficiency plans; develop and implement goals that identified needs and maximize self-sufficiency Coordinate support services, initiate referrals, provided advocacy, crisis intervention and supportive counseling to clients Conduct home visits and monitor clients’ progress in achieving goals Maintain complete and accurate case files in a timely manner Assist in mediation of issues between client and landlords

Springfield, Massachusetts Area

 Answer calls from policy holders and agents Directed caller to proper destination with-in the company Received and answered requests for information form company officials and employees Explain to policy holders their holdings with in the policy product Assist Mass Mutual Agents with policy and clients

Holyoke, Ma

 Provided direction and assistance to Latina Women at risk of H.I.V. and S.T.D. Recruit, interview, and intake clients for research component Served as an advocate for clients to resolve issues such as housing, employment and substance abuse Focused on overall improving quality of life Conduct Focus Groups and report findings Maintain files for one hundred and fifty clients a year  Refer clients to treatment facilities and other programs Support families in time of crisis Assist in Community Drop in Center running groups  Maintain accurate records of activities and submitting all results to SAMSA

Springfield, Massachusetts Area

 Implement a Pre-Employment Training Curriculum complete with lesson plans and performance objectives to Pre-Released Ex-Offenders, Non-Custodial Parents, and D.Y.S. children Complete intake and assess clients to develop a service plan  Instructed an adult basic education class with the primary focus of preparing students to obtain the General Equivalent Diploma Maintain files and complete monthly reports Work closely with Sheriff Department to ensure program planning and goals achievement  Assist Superiors with program goals and implement guidelines