Arline Tchaprazian Email & Phone Number

Greater Boston Area, Massachusetts, US

HYE Recruiting is a boutique recruitment and talent agency specializing in placing professionals with technical and the ever-so-important soft skills to thrive with growing businesses in engineering, robotics, web & software development, IT, manufacturing & sales.HYE Recruiting started with the belief that the right person in the right job & the right.

Vélizy-Villacoublay, FR

Vélizy-Villacoublay, FR

• Partner Sales Manager DS Value Solutions NAM (January 2018 - May 2021)
• Inside Partner Success Manager DS Value Solutions NAM (April 2017 - December 2017)
• Inside Sales DS Value Solutions NAM (March 2016 - March 2017)
• Partner Success Management Specialist, 3DS Professional Channel (June 2014 - February 2016)
• Manager IT Operations, Telecommunications (February 2012 - June 2014)
• Communications Engineer / Manager (April 2007 - February 2012)

Vélizy-Villacoublay, FR

Vélizy-Villacoublay, FR

Vélizy-Villacoublay, FR

• Reporting to Senior Director, WorldWide OEM and AP&C, 3DS Professional Channel, this position offered me the opportunity to devise and implement procedures in order to increase sales revenue for the company.
• Exceeded 2014 quota by 266% while taking on additional responsibilities.
• Achieved 100% Club award for 2015 performance.
• Responsible for closing piracy leads that are in violation of the EULA; utilized technical skills in order to work with customers & prospects to identify piracy issues; negotiated with key decision makers in order to.
• Utilized internal tools as well as Siebel Analytics & Call Center.
• Collaborated with Value Added Resellers and Technical Sales Managers in order to complete the PC sales transaction.

Vélizy-Villacoublay, FR

• Reporting to CIO of Americas, this position offered the opportunity to devise and implement procedures in order to unify, standardize and create alignment across all the Dassault Systèmes brands.
• Promoted to manage Americas Group Telecommunications in North America, South America & Canada for 8+ brands within Dassault Systèmes; earned 3DS Innovation Forward Award in recognition for outstanding contribution to.
• Lead, motivate, inspire and encourage my team to facilitate meeting goals and successfully complete tasks; collaborate with cross-functional teams including international colleagues to complete various projects.
• Responsibilities include creating mobile device policy and standardizing plans/providers throughout the organization; negotiating mobile vendor agreements to take advantage of higher discounts; analyzing spend.
• Manage Cisco Unified CM/Unity Connection/Contact Center Express; delegated to team member in order to focus on telephony cost savings project.
• Spearheaded ongoing telephony cost savings project; recommended and presented cost savings strategies to C-level Executives and received approval to take proposed actions; introduced new tool to analyze mobility spend.

Vélizy-Villacoublay, FR

• Reporting to Manager of Information Technology and VP of Enterprise Applications & Technology, this position allowed me to take on a newly created role managing the Telecommunications Department.
• Appointed to manage newly established department; acquired land and mobile management; managed cell phones, smartphones, hotspots and home office phone, fax and internet for remote employees; managed Avaya PBX/Intuity.
• Recommended and presented cost savings strategies to C-level Executives and received approval to take proposed actions; identified pricing errors, submitted billing disputes, requested prepayment discounts, negotiated.
• Instrumental member of the Boston Campus phone system migration and consolidation of two major sites into new HQ site; tasks included evaluating equipment, designing and testing E911/call flows, ensuring migration of.
• Worked with vendors and various internal employees to negotiate numerous contracts; responsible for budget analysis/forecasting/invoice approvals; facilitated streamlining invoice processing by integrating with.
• Conferences: 2007/2008 InAAU; 2007/2008 Interop; 2007/2008 VoiceCon; 2007 RSA.

Vélizy-Villacoublay, FR

• Reporting to Manager of System Administration and Manager of IT Support, this position allowed me to acquire experience with hardware and software support. My responsibilities included desktop/laptop support and.
• Supported desktops/laptops; installed and configured software including MS Office, anti-virus, MS Visual Studio and MS Windows 95/98/NT/2000; troubleshot and upgraded hardware including RAM/CPU/motherboard/printer/.
• Administered Avaya Definity PBX, Media Gateways, LSP, Call Manager, Intuity Audix, Call Center and BCMS; projects included globally expanding phone system, voicemail and call center, customizing designs for sister.
• Conferences: 2005/2006 InAAU & 2006 RSA
• Trainings: Avaya PBX: BTC158H – Definity Basic Administrator

• Designed and maintained application to store research data for statistical projections; installed, tested and implemented new software applications; provided training for Internet and email use for research and.

US

• Trained and assisted various departments on Windows application programs; designed graphic displays for Senior Management; ordered credit and environmental reports through database; notarized closing documents.

• Serviced over 120 wholesale lockbox customers; reviewed, processed and deposited checks/invoices with accuracy and in a timely fashion based on each corporate customer’s requirements

• Supervised and trained employees; prepared weekly evaluations; participated in various projects including the Milford Savings Bank acquisition
• Trainings: Training & Development - Supervisory Curriculum; Bottom-Line Management - Operations Management

• Processed over 2,000+ items an hour with very high accuracy; cross-trained to assist with tasks such as batch processing and operating the MICR machine

• Processed over 1,300+ items an hour with very high accuracy; role expanded to error reconciliation and supporting branch employees

Advanced Study In Management Graduate Certificate, Business Administration

Bachelor Of Science (B.S.), Computer Information Systems

Microsoft Certified Professional (Mcp)

Associate Of Science (A.S.), Business Administration

Novell / Local Area Network Administration Certificate (285 Hours)

Microsoft Windows Nt Administration Certificate (300 Hours)