Armand Gendreau, Csm Email & Phone Number

Leadership role in the global implementation of SAP S4 HANA in life sciences industry. Leading acstivites in data engineering for manufacturing plants, change management, testing, training and communications.

Greater Boston Area

Offering independent consulting in the areas of IT project management, process design, business transformation, IT transformation, digital strategies and IT General Management. Certified ScrumMaster.

Wilmington, Ma

Chosen to lead IT for the newly formed company, with responsibility to produce major cost reductions, strengthen information security, and deliver strategic business improvement projects. ► Won C-Suite buy-in for major IT investments to generate cost savings, ensure sustainability and compliance, and enhance employee productivity through cloud-based platforms. ► Delivered massive cost savings, infosec improvements, and new productivity tools for end users through IT landscape modernization projects that leveraged cloud offerings and lower-cost platform options.► Published a blueprint to gain lost sales by creating same-day shipping capabilities for customers who require immediate shipments or go elsewhere. ► Created a blueprint to significantly improve transparency and management of liabilities and associated process for rebate programs. ► Embedded IT personnel throughout the business, building cross-functional coalitions that identify and act on growth and cost reduction opportunities in Finance, Sales & Marketing, Supply Chain, and HR. ► Directed change of control project to transfer control of LEDVANCE from OSRAM to MLS Ltd.► Spearheaded operational excellence programs using KPI management and service management techniques to improve the transparency, speed, and effectiveness of IT operations.

Danvers, Massachusetts

Promoted to lead IT for the Americas region and responsible for the delivery of strategic projects to address major business challenges brought on by industry transformation.► Spearheaded project to carve-out LEDVANCE LLC from OSRAM; the largest and most complex IT project in the company’s history. ► Won buy-in from a global coalition of C-suite executives on the rules for the separation of commercial data between companies, thereby resolving a highly contentious issue. ► Successfully delivered simultaneous carve out projects for North and South America, paving the way for the sale of LEDVANCE LLC to MLS Ltd for $529 million.► Launched and led IT teams that created software for connected products, a platform to operate them, and operability with platforms from Apple and other companies. The effort resulted in the creation of new products, sales channels, and revenue for the company. ► Spearheaded introduction of agile methodologies for application development and project management.

Wilmington, Ma

Appointed to lead simultaneous IT projects for North and South America to carve the traditional lighting business out of OSRAM Sylvania. The project required duplication of company systems to the cloud, followed by reconfiguration, interface modifications, and commercial data separation. ► Delivered both projects on time, on budget, and with zero disruptions to the business. The result created the newly formed company LEDVANCE LLC, which was then put up for sale and subsequently sold to MLS Ltd. ► Directed change of control projects that transferred control of the company to its new owners.

Danvers, Ma

Appointed to direct IT projects for the company and for leading teams supporting enterprise applications (SAP, Oracle, PeopleSoft, Intranet/Extranet, SharePoint, EDI) and shop floor systems at factories and DC’s.► Chosen to spearhead a strategic initiative to drastically reduce time to market for products. The project succeeded in trimming the timeline from development until the first shipments by as much as 6 months. ► Achieved more than a million in cost reduction through restructuring measures and infrastructure consolidation projects. ► Led integration activities to realize the benefits and synergies from the acquisition of a service company.► Directed digitalization initiatives to enhance sales, customer service, and back-office operations. This includes opportunity management, category management, customer contact management, and more.

Beverly Ma

Appointed to assume full control and direction of a failing project; corrected defective process designs and data conversion techniques and then led the project to a highly successful conclusion.► Led subsequent business improvement projects that identified and eliminated common causes for revenue leakage across the service cycle.► Designed and delivered a highly efficient process for generating new business by leveraging field service personnel in the capture of highly-profitable orders for new and existing customers.► Created a mapping technology-based solution that achieved 10% savings in labor and fleet costs by optimizing service territories and the distribution of work to field service personnel. ► Published a blueprint of operational, managerial, and technological measures that can be taken to improve the quality, revenue, and profitability of the service business.

Appointed to take over management of a failing project that was outsourced to a leading consulting company specializing in implementing operating systems for at large, high-volume distribution centers.► Created designs to resolve deficiencies in wave planning, workforce planning, picking, and shipping.► Reorganized the effort and led the team to a highly successful result that cut distribution center costs by 15%, saving the company millions in annual operating costs.

Bachelor Of Business Administration - Bba, Business Administration, Management And Operations, 3.95

Graduated summa cum laude

Mba, Business, 4.0

Activities and Societies: Beta Gamma Sigma Graduated with GPA of 4.0