Armand Deheunynck Email & Phone Number

Paris (Remote)

As the Head of Operations at Smart Flows, I oversee the entire delivery process of SaaS projects, from project initiation to ongoing support and future enhancements. I am responsible for ensuring smooth and efficient project execution, acting as the key point of contact between the company and clients. My role focuses on delivering and fostering long-term relationships with our clients, contributing directly to their success and satisfaction.Key responsibilities include: • Leading project delivery, managing all phases from kickoff to completion, ensuring timely and quality execution. • Coordinating with cross-functional teams to drive successful project launches, support, and upgrades. • Acting as the primary liaison with clients, addressing their needs and ensuring clear communication throughout the project lifecycle. • Overseeing post-launch support, managing updates, enhancements, and ensuring continuous client satisfaction. • Reporting directly to the CEO, aligning operational strategy with business goals. • Maintaining a 100% client retention rate, with no churn since I joined, by consistently delivering value and exceptional service.With a focus on efficiency, customer success, and long-term relationship building, I have contributed to the growth and stability of our client base, while ensuring operational excellence at every stage.

Région De Paris, France

Led the industrialization of rotating parts for turbofan engines, overseeing projects from design to full-scale production. This technical role required both in-depth product knowledge and strong interpersonal skills, ensuring smooth collaboration between teams across different countries (France, USA, Taiwan). Key responsibilities included: • Project Management: Coordinated production ramp-up, ensuring seamless transition from design to series production. Successfully navigated technical challenges while balancing human factors, leveraging strong listening and persuasion skills. • Technical Validation: Conducted thorough analysis of production methods and tooling for compressor blades, ensuring compliance with safety and performance standards. Final technical validation prior to integrating components into aircraft, with strict adherence to safety requirements. • Design Office: Performed mechanical sizing studies using numerical analysis to support the development of new engines and address non-conforming parts detected during production. Developed automation tools using Python and VBA to improve efficiency in design calculations and workflows.This role demanded a high level of technical expertise, attention to detail, and the ability to manage complex, multinational projects with a focus on safety and performance.

Région De Paris, France

Developed and maintained digital tools in Python for mechanical analysis, specifically tailored to the needs of design engineers for their sizing studies. These tools were instrumental in optimizing vibrational analysis processes. • Managed medium-sized projects (1 to 6 months), both independently and in small teams, working closely with internal clients. This required a deep understanding of object-oriented programming, vibrational mechanics, and meticulous attention to detail in building comprehensive test case libraries. • Vibrational Calculations Process Leader: Monitored, assessed, and continuously improved the methodologies used in the vibrational modeling of turbofan engines. Played a key role in advancing modeling techniques to ensure accuracy and efficiency. • Provided training and technical support to design engineers, enabling them to carry out mechanical studies effectively using the developed tools.This role required a blend of technical expertise, strong problem-solving skills, and the ability to adapt solutions to evolving engineering challenges.

Région De Paris, France

Contributed to the development of a new line of furniture, working closely with a small team of four in a dynamic startup environment. Key responsibilities included: • Style Research and Technical Design: Involved in the creative process, from conceptual style exploration to detailed technical drawings. • Prototyping and Product Development: Participated in prototyping and hands-on design, ensuring that the products met both aesthetic and functional standards. • End-to-End Project Involvement: Gained valuable experience in a fast-paced, entrepreneurial setting, managing the entire process from initial concept to production.This role provided a comprehensive introduction to startup culture, requiring adaptability, creativity, and a strong sense of initiative.

Annemasse, France

Led the design and improvement of a user interface (UI) for a driver assistance system, with a strong focus on user needs and experience: • Use Case Definition: Conducted in-depth analysis to define relevant use cases, ensuring alignment with real-world user requirements. • User Testing Campaign: Designed and executed a comprehensive testing campaign to identify key user needs and pain points, gathering valuable feedback to guide design decisions. • UI Redesign: Proposed a new user interface based on the findings, addressing critical areas for improvement and enhancing overall usability and driver experience.This project honed my skills in user-centered design, data-driven decision making, and interface development, with a strong emphasis on improving user interaction.

Région De Braunschweig, Allemagne

Contributed to the development and implementation of an industrial process for creating advanced aluminum oxide ceramic materials. Key areas of focus included: • Ceramic Material Development: Worked on the production of innovative aluminum oxide ceramics, exploring their potential applications in various industries. • Thin Film Technology and Photovoltaic Cells: Gained hands-on experience with thin film deposition techniques and their integration into photovoltaic cell technologies. • Plasma Processing: Utilized plasma technologies to optimize material properties and enhance the production process.This internship allowed me to deepen my technical expertise in ceramics, thin films, and advanced material processes while contributing to cutting-edge research in the field of industrial material science.

Région De Munich, Allemagne

Supported the design department by conducting vibrational and modal analysis, focusing on the dynamic behavior of structures. Key responsibilities included: • Test Bench Implementation: Set up and managed acoustic and vibrational test benches, ensuring accurate data collection and analysis for prototype validation. • Finite Element Simulations: Performed numerical simulations using finite element analysis (FEA) tools (Patran/Nastran) to predict structural behavior under various conditions. • Prototype Analysis and Optimization: Analyzed test results to identify areas for improvement and optimize prototypes for better performance and durability. • Software Expertise: Utilized LMS Test Lab for experimental data collection and Patran/Nastran for FEA, contributing to the refinement of design and validation processes.This experience strengthened my technical skills in structural dynamics, vibrational analysis, and simulation, while enhancing my ability to collaborate with design and engineering teams.

Diplôme D’Ingénieur, Génie Mécanique

Filière libre à dominante design Industriel

Diplom-Ingenieur, Maschinenbau

Double Diplôme avec l’UTC, filière conception mécanique et matériaux