Armando Martinez Email & Phone Number

Over the phone customer/consumer service.- Log all inbound/outbound phone calls- Respond to email inquiries- Provide daily report; individual summary of tasks, bi-weekly and monthly reports on customer inquiries- Provide product information, support, pricing, and quotes- Provide technical support to HVAC technicians - Coordinate with peers and retail/wholesale customers to provide consumer satisfaction

Hillside, Il

Started off working as a seasonal team member then offered a permanent position. Worked the sales floor where I then crossed trained in various departments assisting customers. - Cashier- Solicit credit- Stock the sales floor- Maintain aisles- Worked in Hard Lines, Clothing Dept, and Market customer service- TrainerPromoted to Instocks & Brand Team Member (Cosmetics Dept.)- Maintain proper inventory of the store's merchandise- Provide daily report- Weekly sales planners; changing end caps or aisles with new merchandise and visual displays- Work with Cosmetic Vendor's on new signage, pricing, and upcoming productPromoted to Front End Customer Service Manager- Give coaching's to team members- Promoting credit solicitations - Maintain front end appearance; sales planners, cleaned, and organized checkout lanes- Cash office