Kristine Fachet Email & Phone Number

• Manages the product development process for a small appliance and HVAC distributor, ensuring successful launches and timely market entry• Oversees an average of 500 Marketing/Creative projects per year, expertly collaborating with the SVP of Product & Marketing to prioritize deadlines based on company objectives and production schedule• Develops creative briefs and communicates priorities to Creative Director to guarantee the timely delivery of assets, reducing project bottlenecks and improving overall team productivity• Devised and implemented an optimized project management process, enhancing efficiency and clarifying steps and responsibilities across multiple departments• Communicates effectively with overseas manufacturers to ensure accurate product information and facilitates seamless distribution of product information & marketing assets to stakeholders, improving collaboration and teamwork across the organization• Maintains an organized master data archive to supply accurate and up-to-date product information to the company's ERP and PIM systems, improving the accuracy and reliability of internal data• Spearheaded website migration project to e-commerce platform, leveraging current PIM system to ensure accurate product information and generate greater flexibility in the Marketing/Creative department project schedule, resulting in an improved user experience and reducing cost of ownership by 60%. • Provides valuable insights on department budgets, considering company goals & past expenditures, and sources & negotiates vendor contracts to stay within budget. • Took ownership of tradeshow process in 2022, skillfully streamlining the organization and communication of tradeshow needs between sales, logistics, and creative teams, ensuring successful execution of key events. • Title change in 2022 in recognition of professional contributions and increased responsibilities.

Greater Chicago Area

• Directly supported the Director of Communications with the execution of internal and external communication plans. Owned the company’s communications calendar and proactively met deadlines.• Enabled the move to in-house art production and design, eliminating spend on external design. In-house design reduced lead times and established an agile marketing/communications team.• Led the creation of company's first sustainability report from concept to publication. Worked with cross-departmental team to translate raw environmental data into a clear and impactful visual format.• Supported national sales team by identifying advertising opportunities, developing marketing collateral and presentations, and coordinating trade show displays and logistics.• Skilled in vendor negotiation. Organized service quotes to stay in budget and on deadline. Effectively communicated with external vendors to ensure on-time production and distribution of marketing materials.• Responsible for developing collateral for external marketing and internal communications. Collaborated with HR department creating new marketing materials to increased company's profile at professional recruiting events and streamline the on-boarding process. Designed print advertisements for national trade publications. Enforced company's brand standards across multiple divisions.• Played key role in flawless execution of high-profile company event. Engaged with team members in all aspects of event planning process. Designed printed event collateral including invitations, program, signage, and displays. Served as on-site contact to assist with event flow and guest satisfaction.• Promoted to dual role after proven aptitude in marketing & communications. Marketing responsibilities were performed in tandem with Office Manager tasks.

Greater Chicago Area

• Responsible for the smooth operation the corporate office of a rapidly expanding business. • Proactively filled orders for office & break room supplies. • Managed busy conference room schedule and resolved any scheduling conflicts. • Acted as point of contact for building management and vendors. • Submitted expense reports for members of the Senior Leadership Team. • Arranged travel accommodations as back up to the Executive Assistant. • Provided administrative support on special projects for Human Resources, Communications, and Legal departments. • Assumed Project Management role for the startup of new location. • Recognized for aptitude in marketing and communications with promotion to dual role as Marketing Assistant.

Oak Park, Il

• Responsible for creating and distributing all patient communications, including intake paperwork, handouts, e-newsletter, and emails. Developed content for practice website, blog, and social media channels.• Developed, implemented, and refined business processes for growing practice which resulted in 33% increase in accounts receivable; drove total business volume increase of 100%.• Accountable for all aspects of office performance, including record keeping, hiring, accounts receivable/payable, and client satisfaction.

• Responsible for all steps of the creative process from design to implementation.• Worked collaboratively with director and other design professionals to deliver cohesive creative vision.• Supervised volunteer staff for production of wardrobe and costumes.• Executed projects within budget parameters and adhered to strict deadlines.

Chicago, Il

• Managed all business communication for on-site wedding services, including prospective client inquiries and service quotes.• Reliably documented and cataloged event information to facilitate execution of client contracts.• Implemented processes to drive increase in business volume.

Oak Park, Il

• Responsible for daily operations of an independent healthcare practice; including scheduling all appointments, obtaining and submitting documentation for new patients, maintaining current patient files, enforcing HIPAA privacy practices, and verifying insurance eligibility.• Developed marketing campaigns and collateral in partnership with the practice owner. Used Google AdWords to increase online presence and drive web traffic.• Created and maintained the practice website with current information regarding services and promotions.• Negotiated vendor contracts, maintained practice software, coordinated lab results, updated practice credentials, and generated weekly business reports.

Chicago, Il

Assessed clients' rental needs for theatrical productions. Coordinated multiple steps of rental process and ensured final product met or exceeded company standards, and shipped completed orders to clients. Resolved any customer issues associated with order, including replacement of items and billing questions. Completed an average of 350 costumes per week during peak production.

Wilmette, Il

Recognized for proven success in increasing customer satisfaction and order volume. Consulted clients on hardware and antique silver restoration projects. Launched Ebay store to sell overstock of antique hardware which increased store volume and profits after 6 months of implementation.

Skokie, Il

Communicated with customers to determine their personal needs for special occasions. Coached employees to exceed sales goals and ensure excellent customer experience. Completed and dispatched weekly reports for corporate office. Created schedule based on employees’ varied availability. Hired and trained new employees in sales techniques and engraving. Took over store operations as acting manager for 7 months.