Armando Suárez Email & Phone Number

Ciudad De México, México

- Lead of Big Data shard (+17 members) specialized on GCP cloud solutions support- Monitor team KPI's to identify strong areas and opportunities on support and case handling process- Handle of complex scenarios that involve escalations with product team and client account team- Generate and present month results to client, designing action items for continuous improvement

Mexico City Area, Mexico

- Guidance on soft skills and technical knwoledge for case handling of GCP Big Data products (BigQuery, Dataflow, Dataproc, Composer, ML APIs)- SLOs monitoring to guarantee acomplishment of project metrics- Communication with external site teams for the route of cases among the world- Give floor assistance to support engineers for the case handling and best practices

Ciudad De México, México

Provide support to organization clients through an understanding of cloud architecture and Google technology. Design, develop, and manage robust, secure, scalable, highly available, and dynamic solutions to drive business objectives.

Santa Fe, D.F.

Business Analyst – Technical documents designDevelopment of end-user applications “Java, JS, C#”Data migration between DB environments base on BI Microsoft solutions “SSIS”Managing and maintaining of DBMS “SQL Server, Oracle”Design and develop of MS Database solutions “SP, Jobs, Server Agent, triggers, etc.”

Administration, Maintenance and Programming of Databases with SQL ServerDesktop and web application development “WF, WPF, ASP” with Visual Studio 2008Process Modeling Strategies under UML standardsEnd-User Technical Support

Support of Applications for Online advertising sendingGraphic material editing for web programmingBasic web application development in .NET with Visual Studio 2008

Ing. Sistemas Computacionales, Programación

Software Development GPA: 96/100 - Top 5% of class Award - "Los 100 Mejores Universitarios, D.F" 100% Academic Scholarship

Asesor De Imagen Verbal Y No Verbal

Activities and Societies: *Habilidades de argumentación, debate y persuasión. *Auditar las habilidades comunicativas de terceros para.

Diplomatura, Finanzas, General

Analizar la estructura económica y financiera de una empresa y aplicar las técnicas y métodos apropiados para llevar a cabo la planeación.