Technical Program Manager
Current• Oversaw a 20-member program team for real-time credit card transaction integration, leveraging Kafka clusters for data processing, ensuring PII compliance, and deploying GCP storage solutions like BigTable, with API endpoint development using Apigee.• Delivered award-winning "Your Credit Score" initiative (UK FS-tech 2022 & 23) at Lloyds, accelerating product launch and increasing consumer credit checks.• Transformed agriculture portal as SAFe Scrum Master, fostering collaboration and improving ART health.Achieved 30% MTTD and 35% MTTR reductions as SRE Lead, optimizing incident response.• Led product management for travel initiatives, driving market value, cost savings, and user experience improvements.• Increased program profit margins through fintech introductions, RFP leadership, and product incubation.Streamlined communication and resource allocation as Sr. Technical Program Manager, boosting on-time delivery and product quality.