I design user-friendly interfaces, enhance user experiences, and manage our social media presence. As a social media consultant, I help create engaging content, boost brand awareness, and ensure consistency across digital platforms.

Business Data Analysis with Excel - Descriptive Statistics, forecasting and visualizing data, hypothesis testing etc. Project Management - Defining charter, business case, planning, execution, managing risk and issues, cost, and qualityCase Studies - SWOT analysis and example Management Strategies for Apple, Blackberry, Amazon, Nike, Tesla, etc.

• Recovered 80% unbilled revenue by analyzing client billing data• Utilized SQL and Guardium reports to protect client data with my team, leading to an increase in customer satisfaction, strengthening the company's reputation for data security and compliance• Developed over 50 different payment arrangement options based on new billing charges ensuring minimum customer impact• Presented daily metrics of 20+ bills to inform 5+ clients of revenue inflow/outflow, resulting in better understanding of utility usage

● Increased store customer base by over 50% per month, which resulted in over 700 new customers over the course of 6 months● Achieved 5% retail goal 1 month ahead of deadline