Leading a team of 15 Inside Sales Representatives in the development of over 10k small to medium sized accounts (with a spend of $50k-$250k per year) and accounting for over 30% growth in YoY sales through lead generation and targeted market penetration.

Nurtured and grew a diverse portfolio of 150 key accounts, ranging from automotive to military applications, consistently exceeding sales targets by leveraging deep product knowledge and market insights. Spearheaded training and mentoring for new hires, ensuring alignment with company goals and enhancing team performance through knowledge sharing. Collaborated with technical specialists and partners to design customized solutions and streamline logistics for clients, improving service delivery.

Having proven the ability to develop existing customer relationships throughout my previous roles in the company, I was subsequently tasked with growing the pipeline within Atlantic Canada. In this role, I assessed the needs of potential customers and presented tailor made solutions and strategies, that they would gain from partnering with Staples. To aid in achieving my targets, I also tweaked and improved my strategies continuously.

Nurtured and grew business relationships with Staples’ top B2B accounts in the United States. Acted as a consultant to customers by providing them with transparent advice, that would improve their business operations. Additionally, I facilitated systematic and effective communication between clients and Staples’ department specialists to exceed customers’ service expectations. Role eventually expanded to include formulating effective strategies to penetrate new and unconventional markets in order to uncover new avenues of potential business.