Daniel A. Email & Phone Number

Redmond, Washington, Us

As a Chief Technology Strategist, I am responsible for developing the technology vision and strategy to support the overall business objectives for some of Microsoft’s largest Enterprise Healthcare and Manufacturing customers. I lead technical resources in communicating the value of Microsoft’s strategy, solutions and partners to a broad range of people across multiple customers, and drive relationships with technical leaders from senior executives and down. My role includes coordinating and guiding the account team on all technology-related matters and acting as the voice of the customer to prepare my extended team for customer interactions and support necessary to help my customers through their digital transformation.

Cleveland , Ohio, Us

Plan the overall strategic goals of the desktops, laptops, Blade PC, and Desktop Virtualization domains.* Plan the overall strategic goals of the Audio / Visual strategy group.* Manage a team of Senior IT Analysts who have a very diverse set of skills.* Manage vendor relationships for hardware and software vendors.* Perform administrative functions such as reviews, raises, and onboarding.* Manage a budget which includes hardware, software, maintenance, and staff.* Manage and maintain the security baseline settings, MS patching strategy, AV updates, local firewall settings, hard disk and external media encryption settings.* Determine corporate computing hardware standards for the Bank.* Manage the corporate standard image for desktops, laptops, and HP Blade pc's.* Partner with Corporate Information Security to ensure all vulnerabilities are flagged and remediated.* Partner with other domain owners to ensure IT is moving in the same direction as the business.

Us

Plan the overall strategic goals of the IT systems.* Manage a staff of five technicians and assign work on a priority basis.* Manage the Public Safety ISS helpdesk to ensure quick and professional support as well as providing outstanding customer service for our clients.* Research and implement complex solutions based on the needs of the Public Safety IT department. * Diagnose, troubleshoot, and repair complex integrated network systems including routers, switches, firewalls, and servers.* Provide 24x7x365 support for hardware, software, various operating systems, communications and networking.* Maintain and support communications plan for 25+ location WAN.* Manage inventory control and asset tracking system.* Develop, design, test, and implements all aspects of our integrated system.* Manage the WAN/LAN which includes the addition of computers, network devices, printers, scanners, and any other IT related devices.* Support over 3000 users in Police, Fire and EMS Departments as well as the 911 call center.* Manage and maintain Windows NT / Windows 2003 Server domain which includes backup administration and network support.* Schedule departmental training on new hardware systems and software programs.* Set new standards and guidelines for testing, installing, and deploying new software and equipment as well as asset tracking and inventory management.* Research industry publications regarding new technology developments and trends, and propose new solutions based on the needs of the company.* Deployed and configured network and computer equipment in the Emergency Operation Center.* Serves as the lead in the design of the network architecture.

Manage network and system administrators on projects where network configuration and server configuration is required.* Setup Intellution Software including iFix and iHistorian to monitor water quality for four water treatment plants.* Created and programmed reports using Crystal Reports and Microsoft Excel for reporting water quality measurements to the plant supervisors as well as the EPA.* Created and programmed databases and websites for inner office use.* Trained end users and support personnel on new software

Designed and deployed database and web applications for clients.* Configured inner office Cisco networking equipment.* Managed backup strategy and implement a disaster recovery plan.* Performed system maintenance, hardware and software upgrades, and performed system backups.* Wrote software procedure specifications and user manuals.* Trained end users and support personnel on new software