Principal protocol builder for various research studies including Head and Neck, Thoracic, Breast, EDD, Heme, Neuro etc

• Configuration and building of Order Panels(Smart Groups), ERX records, NDGs, custom NDCs, Order Sets, Therapy Plans and Treatment Plans(Protocols).• Medications Build (Medication mixtures, Drips, Fixed-ratio, Formulary)• Perform analysis on existing pharmacy systems; identify options for potential solutions and assess for both technical and business suitability.• Conduct pharmacy process analysis and needs / requirements elicitation in an effort to align information technology with operational initiatives.• Supports in the analysis, planning, design, creation, and maintenance of Epic Willow solutions.• Build preference lists, formulary, pharmacy build and maintenance.• Setting up Carts, Batch Fills, and Labels Printing.• Execute test scripts during the test cycles, evaluating the systems performance and content against the intended outcome based on design specifications.• Perform integrated, application, user security and regression testing in multiple applications and test environments.• Track issues, defects, retests, and resolution status during testing cycles and report information to the Project/Application Managers.• Responsible for supporting the successful architect, analysis, build, testing, training, and implementation of Willow.• Test and verify ADS messages are sent and received to the interface for medication orders and patient registration/ADT. Verify patient profiles with active orders on the virtual ADS console• Perform load/unload functionality on the virtual ADS to test for automatic medication list updates and any other interface issues.• Mentor other colleagues on the team to ensure successful knowledge sharing is occurring.• Support the execution of performance improvement methodologies in vital improvement initiatives to improve efficiency and effectiveness related to the healthcare system identified by PHMG Leaders.• Work closely with the Patient Experience team providing assistance and technical support in their projects.

• Organize schedule and track validation projects in order to meet client requirements and agreed time lines.• Conduct testing of patient encounter and drug utilization files to match Implementation Specialists’ requirements for mapping and importing.• Analyze data, determining results and the presentation of conclusions and recommendations to clients, ensuring that projects are implemented in accordance with the agreed scope time lines, policies and procedures.• Develop documents, execute tests and prepare final report. Ensure adherence to regulatory and compliance requirements for 340b program.• Provide primary subject matter expertise (SME), related to the Epic Pharmacy build, billing and reporting processes.

• Provide primary Epic Rx and Inpatient technical support and configuration assistance.• Resolve pharmacy functionality issues as pertaining to C.P.O.E (Clinical Physician Order Entry), ERX record building and modification.• Completed all pharmacy label medication reports and placed into production after obtaining administrative department "sign off" on Epic pharmacy reports and medication build.• Provide specific reporting recommendations in Epic Rx to fulfill workflow tasks.• Experience with cart fill build, dispense logic,• Working with ITS teams in system design, build, and validation process.

•Provide primary Epic Rx and Inpatient technical support and configuration assistance.•Resolve pharmacy functionality issues as pertaining to C.P.O.E (Clinical Physician Order Entry)•Provide go-live support to physicians and nurses in ClinDoc and CPOE on Inpatient units. Troubleshoot problems and help answer technical and clinical questions during go-live.•Escalating issues identified by the entities to the appropriate resources for resolution.•Provide ATE support to Clinical/Rounding pharmacists on how to; verify orders, dispense meds, process a cart/batch fill, manage in basket messages and navigate hyperspace.•Work with end users to validate system design and identify additional requirements for successful adoption/use.•Serve as liaison between users and implementation staff. •Assist Physicians build and document with Smart Tools, such as Smart Texts, Smart Lists, Smart Phrases and Smart Links.•Resolved user problems and submitted issue forms for all security, software, hardware or workflow issues.•Answer questions posed by end users as they use the system.•Troubleshoot and report any error messages, printing issues, security problems, enhancement suggestions.Liaise between the users and the Command Center for issues and problem resolutions

• Filled prescriptions, processed refill requests, communicated with physicians and assisted customers with purchases. Count medications, labeled vials/bottles with prescription and auxiliary labels. • Operated computer terminals to input, retrieved data and processed third party billing.• Maintained and monitored inventory levels. Assisted in determining addition and deletions to inventory. Placed orders to vendors and follow up regarding shipping and billing.• Assist with pharmacy product development and creation of clinical pharmacy education materials.• Sell and enroll customers to loyalty oriented and prescription consolidation programs. Consistently achieved over 90% success rate on key performance measures to maintain excellent service to customers.• Demonstrate outstanding customer service skills meeting or exceeding weekly PCI and ready-fill enrollment.• Create sales/marketing materials for new and existing pharmacy programs• Three-time recipient of Employee of the Month award.

Epic Willow Support analyst.•Provide primary Epic Rx and Inpatient technical support and configuration assistance.•Resolve pharmacy functionality issues as pertaining to C.P.O.E (Clinical Physician Order Entry)•Troubleshoot problems and help answer technical and clinical questions during Go-live.•Escalating issues identified by the entities to the appropriate resources for resolution.•Provide ATE support to pharmacy staff on how to; verify orders, dispense meds, process a cart/batch fill, manage in basket messages and navigate hyperspace.•Work with end users to validate system design and identify additional requirements for successful adoption/use.•Serve as liaison between users and implementation staff. •Attend daily go-live hurdles to identify and report workflow and/or system configuration improvements

-Work in a team of Willow builders: Provide primary Epic Rx and Inpatient technical support and configuration assistance. -Decision Support responsibilities: design, build, validation, and maintenance of BPAs for Eligible Hospital Meaningful Use, Smartset “guardrails”, core measures, and medication alert management. -Willow responsibilities include ERX design, build, validation and maintenance of complex meds and workflows for adult, pediatric, and Neonatal TPN, pharmacy protocols, ECMO, dialysis, CRRT, pulmonary artery hypertension, mixture IMS, age-based context overrides, adult and pediatric.

• Made deliveries of narcotics, high-cost and STAT medications to nursing units as required.• Answer phone calls from Doctors and nurses, processed med-requests and new physician orders.• Filled medication orders for checking by a pharmacist, tube and delivered to nursing units and pyxis machines. • Processed discharges and transfers by crediting discharged medications and IV’s.• Support multiple departments with the clinical, product development, quality, sales, and marketing teams.Conduct benchmarking studies and other research. Analyze and compare vendor products, services and contracts

• Determines and records effectiveness of medications in a timely and accurate manner as required bystate and federal regulations.• Provides and promotes resident’s rights during the administration of medications.• Stores medications in a safe and accurate manner in accordance with established policies andprocedures.• Monitors medications to ensure adequate accountability measures are taken when medications areordered, received into the facility, administered and at change of shift as required by policies.• Administers and accurately records the administration ofmedications for residents as prescribed by the physician inaccordance with established policies and procedures