Arnold Nelson Email & Phone Number

- Issue Return Merchandise Authorizations (RMAs) within Return Policy Guidelines for products purchased from SYNNEX.- Handle complex customer requests electronically or by phone by leveraging vendor knowledge for the timely and correct resolution of escalated RMAs.- Gather and analyze information relevant to customer's issue/concern and engage/interact with appropriate departments (Warehouse, Product Mgmt., Sales, Traffic, etc.) to facilitate prompt resolution.

- Took charge of organizing and managing a vast array of documents related to pest control procedures, safety protocols, and regulatory compliance.- Ensured that all documentation was systematically stored, easily accessible, and compliant with industry standards.- Established and maintained a quality control system for documentation, conducting regular reviews to identify and address any discrepancies.- Implemented corrective actions to improve documentation accuracy and completeness.

- Acted as the first point of contact for members, addressing a wide range of financial inquiries and service requests.- Assisted members in navigating online banking platforms and educated them on available self-service options.- Provided personalized recommendations to members based on their financial needs, promoting additional services and features.

- Provide premier customer service, including greeting customers and answering their questions. - Handles cash and other forms of tender accurately. - Assists in other duties as assigned.