Arnoldo Meza Email & Phone Number

San Antonio, Texas, United States

● CPR/First Aid/AED certified.● Teaching scheduled classes, and instructing clientele on effective workout methods.● Set up and monitors class equipment, ensures its return in serviceable condition.● Ensures that safety and injury prevention policies and procedures are adhered to by class participants.● Nationally accredited current fitness certification - certifications: International Sports Sciences Association, Certified Fitness Trainer

San Antonio, Texas, United States

● Managed traffic planners and 24 professional drivers in a high-paced $8 million locally owned business, conducted over 100 completed dispatches with zero missed appointments.● Implemented an integrated dispatch, accounting, and payroll all-in-one system that helped increase operation efficiency by 30%, saving over 20 hours of manual data entry per week.● Oversaw special projects that helped increase performance, quality, and productivity which resulted in saving $5,000 per month.● Coordinated weekly staff meetings with the operations team to include the CEO and Vice President of the company on pertinent scheduled projects.● Monitor and promote safety and compliance with company policies and federal, state, and local regulations. Zero incidents in 11 months.

Jber, Alaska

• Planned, coordinated, and enabled external support provided by the organization’ssubordinate personnel.• Oversaw, assessed and facilitated 10 linehaul transportation initiatives, consisted ofapproximately $5 million of material in compliance with local, state, and federal regulations.

Jber, Alaska

• Supervised and coordinated activities of ten workers involved in the ordering, receiving,storing, inventorying, issuing, and distribution of supplies, tools, equipment, and parts.• Established long-range training objectives and provided guidance for both individual andorganizational training requirements to over 130 employees.• Oversaw and successfully completed 15-line haul transportation across Alaska, resulted $2million in transportation costs.• Ensured work areas were safe and hazardous materials were stored according to OSHA,EPA and DOD regulations, resulting in zero workplace accidents in eight months.

Jber, Alaska

• Appointed by senior leadership to assume responsibilities of an Ammunition Supply Point of$120 million, in lieu of Logistics Manager, based on successful performance.• Responsible for receiving, storing, and issuing conventional ammunition, guided missiles,explosive and other ammunition.• Managed 10 contractors and a crew of five team members to run daily accounting dutiesusing both automated and manual procedures.• Received commendations for inventory inspection with 100% accuracy rating.

Jber, Alaska

• Established and maintained a standard operating procedure resulted in accountability of$30 million of equipment with zero losses.• Managed a team of 5 contractors and 3 supervisors in support of an international logisticswarehouse in hostile environment.• Maintained and improved partner relations with international organizations by providingresources and equipment.• Ensured the transfer of equipment and resourced to international organizations worth $40million with zero logistical issues.

• Oversaw 35-member team and coordinated daily department operations in diesel machinery,generator, and HVAC mechanics.

Fort Lee, Virginia, United States

Fort Benning, Georgia, United States

San Antonio, Texas, United States

• Daily leadership, coordination, coaching and development of call center agents.• Maintained a standardized effective simple system to view team performance, resulted in50% of team members qualifying for incentives.• Managed a Bilingual team of a minimum 18 and at maximum 25 call center agents.• Identified and resolved start of shift clock in issues, resulted in increased productivity of 2hours per shift.• Trained 10 Bilingual classes to fulfill available Bilingual positions and resulted in completionof 20,000 numbers in a month.• Generated weekly, and monthly analysis reports and made recommendations forimprovements for team members and management.• Created new desk layout standardization to improve quality, persuasion, and basicbackground information, improved Bilingual respondent participation by 20%.

San Antonio, Texas, United States

• Motivated and encouraged interviewers throughout the shift; built efficiency and results.• Provided quality assurance and quality control on straight guidelines for obtaining unbiaseddata.• Coached and trained interviews after QA/QC to improve overall productivity and quality.

San Antonio, Texas, United States

• Followed strict guidelines for obtaining unbiased data.• Maintained a quality control average of 90% during 6 months of interviews.• Effectively exercised customer service and telephone techniques resulting in 80% conversionparticipants.• Mastered data entry resulting in reducing call times by two minutes per call.

General Mathematics, Mathematics

Project Management