Kyle Arnott Email & Phone Number

● Manage and support team through structural changes and new advancement paths● Develop processes and solutions from scratch to fit multiple cross-functional teams’ needs● Provide coaching and feedback to team members to enhance performance● Analyze escalations to identify trends and opportunities for improvement

Columbus, Ohio, United States

● Audited 100-150 Opportunities daily within Salesforce to identify workflow improvement opportunities● Drove patients’ diagnostic material submission from dental providers to accelerate product delivery● Collaborated with sales team to increase service value and streamline provider user experience

Columbus, Ohio, United States

● Set and communicated performance goals and deadlines in ways that amplified company’s vision● Boosted employee productivity and provided feedback, coaching, and development● Organized daily workflow and ensured that employees understood duties and delegated tasks● Maintained personnel records and timekeeping in ADP to uphold legal and company policy compliance

Columbus, Ohio, United States

● Provided real-time coaching to support specialists and shared coaching opportunities with supervisors● De-escalated escalated patients and owned extended resolution follow-up● Oversaw active queues to direct staffing based on inbound patient volume● Assisted in queues when necessary to reduce wait times

Columbus, Ohio, United States

● Handled all inbound outreach from patients via Zendesk for treatment guidance and logistics● Interfaced between orthodontists and patients through Salesforce to resolve clinical issues● Became continuously skilled at new processes and systems to ensure consistent and optimal care

Chicago, Illinois, United States

Chicago, Illinois, United States

Denver, Colorado, United States

● Executed in-game entertainment and promotional elements, including setup and strike● Created memorable fan experiences that bolstered game presentation needs● Enhanced in-arena energy and built hype throughout seating bowl and on playing surface● Assisted with Denver Nuggets Promotional Team as-needed

Columbus, Oh

● Executed in-game entertainment and promotional elements, including setup and strike● Injected crowds with energy, whether driving it when low or feeding it when high● Acted as a face of the organization at community and corporate events● Educated fans about hockey team, arena, and in-arena cannon

Columbus, Ohio

● Maximized effectiveness of sales and service through robust communication and preparation● Provided unparalleled customer and technical service to clients before, during, and after events● Executed all audio visual aspects of hotel event contracts to meet and exceed client needs ● Coordinated schedules and equipment needs between hotel sales departments and Mills James

Columbus, Ohio

● Managed daily setup and strike of the audio visual equipment for events at multiple properties● Developed business relationships between hotel management and Mills James hospitality team ● Maintained appropriate equipment functionality and inventory

Columbus, Oh

● Prepared venue entry gates and concessions areas for “Picnic with the Pops” concerts● Maintained necessary amount of refreshments and supplies for event volunteers● Directed audience members to venue amenities and special seating areas

Athens, Oh

● Developed virtual reality (VR) audio production protocol for variety of VR mediums● Collaborated with animation and video teams to capture audio for 360° virtual spaces● Produced compelling content that exhibited immersive abilities of VR technology● Established workflow for teaching students how to produce VR content

Athens, Oh

● Operated multiple Digital Audio Workstations (DAW) on Neve 5088 and Yamaha Nuage consoles● Oversaw setup, placement, and disassembly of all necessary audio equipment● Collaborated with artists/producers to ensure the actualization of projects’ scopes● Organized recorded audio works and prepare for mixing● Developed concepts for projects alongside artists/producers and brought them to life● Processed audio using wide array of analog and digital tools● Observed good audio monitoring practices on different systems and at varied levels● Delivered balanced, distribution-ready audio masters to clients● Cross-referenced masters with clients’ provided reference tracks

Columbus, Oh

● Welcomed up to 10,000 visitors per day as receptionist● Completed set up and tear down of exhibit area prior to and after the duration of the Fair● Directed visitors to certain exhibits, bathrooms, or other parts of the Fair● Maintained a clean and sanitary work environment● Ran errands throughout grounds of the Fair and beyond to ensure smooth daily operations

Powell, Oh

● Efficiently served up to 12,000 customers per day● Carefully addressed and manage customer comments and complaints● Accurately recorded food and beverage orders for each customer● Prepared food and beverages for each customer● Directed zoo guests to nearby attractions● Maintained a clean and sanitary work environment