Aron Taylor Email & Phone Number

• Was responsible for large network of legal professionals and their daily technology based needs.
• Duties included Help Desk support with telephone and desk-side assistance, frequently concerning Outlook and Office ’07 products with FileSite and Litera Change Pro/Metadact integration.
• Daily use of Altiris Deployment Console for PC imaging, file/software pushes, as well as fixes and updates. Also frequently handled network printer configuration and troubleshooting, inventory and… Show more
• Daily use of Altiris Deployment Console for PC imaging, file/software pushes, as well as fixes and updates. Also frequently handled network printer configuration and troubleshooting, inventory and equipment/lease.
• Built Windows 2008 server for and manage all data and multiple applications regarding firm's Taxes, Trusts & Estates practice group. This includes applications such as ProSeries, ProSeries Forms Library, Estate.
• Regularly assigned high priority projects and extra responsibilities due to my solid performance and track record, including the roles of Content Editor and Subject Matter Expert for our firm intranet and team (Desktop.

• Had a wide range of exposure to many of the things I trained for, such as hardware, networking, an troubleshooting, and additionally, gained experience on many technologies that I didn't originally train for, such as.
• My primary responsibility was to ensure that classrooms were newly imaged and rebuilt per need to be taught to students each week.
• I worked in an ever-changing environment where had to be… Show more
• I worked in an ever-changing environment where had to be able to make things work even though I may have limited or no experience dealing with that particular issue or technology. This broadened my ability to think.

As an agent of TAC Worldwide, Inc (staffing company) I dealt primarily with technical support for Block tax offices. This included networking and hardware issues, as well as customer support for clients.

• Evaluated marketing strategies and needs of residential contractors nationwide.
• Offered solutions to maximize their company’s exposure on the internet.
• Helped drive more clients and business to the contractors I worked for.
• Offered assistance and motivation to other team members.

• Worked one on one with homeowners to understand and build their credit profiles.
• Helped homeowners improve their financial position by restructuring loans and debt.
• Provided assistance and leadership to other team members, including organizing and giving team meetings.

• Worked with homeowners to find best financing option for purchasing a home or refinancing debt.
• Provided leadership to other teammates by conducting training sessions.
• Utilized communication skills to fully understand a customer’s needs.

• Further established face to face sales and communication skills in a state-wide private stock offering.
• Generated thousands of referrals from direct recommendations of shareholders.
• Actively hired, trained and groomed sales consultants to assist with the stock offering.

• Worked directly with clients to determine their personal and financial goals and identify an insurance product to meet their needs.
• Generated referrals from recommendations of shareholders and policy holders.
• Recruited and trained new sales professionals.

• Grew from sales to management within my first year.
• Was courted by company to transfer to a struggling office as Call Center Manager. Rebuilt the office from poor performance to a number one site in two crucial departments within three months.
• Recruited, hired, and trained employees. Identified potential management team member and groomed them for new positions in the company.
• Coordinated shift plans for over 100 employees, and delegated responsibilities to a management staff… Show more
• Coordinated shift plans for over 100 employees, and delegated responsibilities to a management staff of 10 people. Show less

Education record

Associates, Communications / Journalism

Activities and Societies: LCC Spectrum Newspaper - Sports Editor, Columnist, Feature Writer

Education record

Activities and Societies: Baseball, National Honor Society, Pre-Med Club