Aron Schneider Email & Phone Number

Cincinnati, Ohio Area

Provides Citrix, Exchange and Email Security system support to the activities and resources required to provide quality computer operations processing and application system resource management and availability for a hospital environment with 4500+ users.

Hamilton City School District

- Maintain and administer Active Directory, Group Policy, Cloud Backups, Local Backups, and VMware- Establish specifications by analyzing access, information, and security requirements, designing system infrastructure- Establish system by planning and executing the selection, installing, configuration, and testing of server hardware, software, and operating system management systems; defining system and operational policies and procedures.- Secure system by conferring with vendors and services; develop, test, evaluate, and install enhancements and new software.- Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.- Troubleshoot and resolve incidents related to technical difficulties with operating systems, hardware, software, and network infrastructure. Timely update of incidents to communicate the plan, progress, and estimated resolution time.- Research multiple incidents with common symptoms and identify the root cause. Apply the resolution across any affected IT environments.- Assist distant team members in analyzing and troubleshooting of complex problems utilizing remote support tools.- Administrator of specific corporate applications, responsible for keeping the applications current, developing and presenting training on the applications, and monitoring the applications for up-time.- Participate in technical research and development to enable continuing innovation within the infrastructure. Research, identify, investigate, recommend, and implement new technologies (hardware and software) to improve value to customers.

Hamilton, Ohio

-Management: Direct and supervise all hourly employees-Customer Service: Direct contact with all customers, investigate issues, shipment, invoicing, product knowledge, process improvement-Shipping and Receiving: Packing and shipping, inventory control, vendor relations-Purchasing: Product availability, vendor relations, research and source out new vendors, special orders, purchase orders, forecasting-Finance: Accounts payable and accounts receivable-Marketing: Social media, email campaigns, design print media, website management

- Proactively monitored performance metrics including disk, memory and processor utilization, as well as application performance metrics for the NJ and TX DC hosted operations- Installed and performed repairs to DC hardware and peripheral equipment including: equipment receipt, racking, cabling, operation and maintenance- Monitored and managed system backups, trouble shoot and re-run failed jobs - Performed server maintenance including: operating system patches, software updates, and server security maintenance patches- Installed and performed updates to hosted mission critical applications, including hotfix deployments and major release upgrades- Production and Corporate User account security administration utilizing Microsoft Active Directory- Installed, troubleshoot, and maintained products / equipment / software - Developed materials and trained employees on products / equipment / software usage - Identified, analyzed, and repaired in office technical issues; ordered/replaced parts as needed- Determined and recommended which products or services best fit the employees’ needs - Maintained valid equipment / software / network inventories- Worked with the Implementation and Training Department to help implement and provide ongoing support for the practice management and electronic health records- Conferred with staff, users, and management to establish requirements for new systems or modifications- Evaluated software and hardware systems and made recommendations for improvements or upgrades - Provided support to production end users on a variety of issues to include: identify, research, and resolve technical problems; respond to telephone calls, email and personnel requests for technical support; document, track, and monitor problems to ensure a timely resolution- Coordinated and worked with outside vendors to troubleshoot, resolve and test issues with software, servers, networking and other related issues

-Cold calling to the executive level-Selling non-tangible services over the phone-Creating long lasting relationships while continuing to build and strengthen current relationships-Negotiated fees

- Business to business cold calling to schedule meetings/presentations with restaurant owners and general managers to determine appropriate marketing and rewards programs- Collect credit card, banking, and personal information to set up accounts- Responsible for all day-to-day activies of accounts including problem solving, maintenance and proposing changes to existing clients marketing programs- Work with collection department to schedule payments to avoid legal action

- Maintain positive relationship with current clients and acquire new clients through extensive phone sales and face to face contact- Meet with prospective clients to determine adequate and complete security and access control systems- Review and propose imporvements to existing clients' security and access control systems- Build close professional relationships with building owners and management teams- Responsible for all day-to-day activites of accounts- Coordinate new projects from plans through installation and programming. Work hand-in-hand with client to insure positive experience- Synchronize service tech calls with tenant contacts for repairs, upgrades and maintenance

Houston, Texas

- General manager responsible for all day-to-day business activities of gourmet fast-food restaurant with gross sales over 500K yearly (Top 15% of national chain)- Outside business development to generate walk-in business to include catering and corporate accounts- Telemarketing and business development- "Most Improved Store" for year 2000- Consistently Top 5 Store for sales in the Greater Houston area- Managed up to 11 employees with very low turnover

Bachelor Of Arts - Cum Laude, Communication And Media Studies

Activities and Societies: WHCS - Hunter College RadioGraduated Cum Laude - B.A. Communications

Education record