Dynamic Service Delivery Manager with extensive experience in account management, process optimisation, and leadership across multiple sectors. Known for driving service excellence and improving business processes, with a track record of leading impactful continuous improvement initiatives. Over a decade of diverse experience in customer service, account management, and commercial operations, bringing a practical, hands-on approach to enhancing operations and building strong stakeholder relationships.
Listed skills include Leadership, Sales Process, Stakeholder Engagement, Skilled Multi Tasker, and 36 others.