Árpád Tóth Email & Phone Number

Budapest, Hu

Budapest, Hungary

Hungary

Hungary

Budapest, Hungary

Budapest, Hungary

Budapest, Hungary

Budapest, Hungary

Budapest, Hungary

* Delivered a feature set within the 3 months deadline for the 11k users of the OMV & SuperShop application including a refuel statistics dashboard.* Enabled digital administration for over 25k plastic city card holders in the application of the 13th District increasing the potential user base to 36k.* Integrated digital parking and public transportation ticket purchase solution to a redesigned application for the launch of a new application. Targeting the potential 10k users with the new launch our application could provide the cheapest comfort cost on the market.

Budapest

Tasks:* Drive and own backlog refinement and management. Prioritize the iteration and run delivery acceptance.Achievements:* Redefined robustness related test cases enabling a new release after three years without a new software version and significantly reducing future test-related administrative activities.* Initiated a new training module for the company induction plan regarding agile and scrum practices. This module became part of the curriculum provided by the company to Óbuda University.* Laid the foundations of an analytics tool that could identify uncertain test cases. The widget enabled a 20% increase in the number of test cases providing a stabile pass status.

Budapest

Tasks:* Collect and define business requirements, formulate user stories based on customer demandsAchievements:* Defined business requirements for a cloud resource monitoring system for a brand new Amazon Web Services development environment. The project has been realized in the strict deadline of 6 months.* Determined specifications for a new endpoint function for the asset management module reducing API call sizes by 60%

Budapest

Achievements:* Created a prototype for a package offer application for the B2C segment which raised the sales conversion rate from the 4.7% company average to 11,5% during the initial test runs.

Copenhagen

Tasks:* Collect and define business requirements, formulate user stories based on customer demands* Create prototypes for future developementsAchievements:* Created a working prototype of the new stock management system which reduced time allocated for inventories by 70% and simplified stock movement processes so that sending and receiving stock could be achieved with 20% less time.* Developed a new process and a functioning model for the handset repair process. By implementing a user friendly overview of the different handset errors the new process could finish 25% earlier based on test runs.* Defined the business requirements for the Danish newly introduced nationwide POS system. Tested the new versions of the software with each upcoming version. Such a wireless POS solution was implemented first among the telco companies in the country and made wire connected POS completely obsolete in Telenor Denmark's retail stores.

Budapest

Tasks:* Supervise and achieve monthly sales goals within a wide range of services* Manage and coach sales staff of 11Achievements:* My shop ranked within the top 5 stores countrywide through 2012 in terms of sales* Won mystery customer survey challenges with a 100% success rate* 8% year to year growth in sales in 2012 December by overachieving sales targets in key segments* My team won the Nokia Lumia series launch challenge, earning the 1st place in the country with double the sales of the 2nd ranking shop

Budapest

Tasks:* Ensure all products are merchandised according to company standards to maximize turnover and profit growth* Being responsible for handling overall operational duties in the shop* Guaranteeing quality customer service and constant increase in customer satisfactionAchievements:* Meeting the 7 day deadline and ensuring the merchandising standards for the shop opening* Overachieved the turnover budget by 3% and the productivity budget by 2% in the financial year of 2010

Tasks:* Guaranteed the turnover and profit goals for the company with excellent product quantities and merchandising* Managed the overall cost structure of the shop to achieve maximum profit rate* Ensured the 0,8% shrinkage company standard by implementing and developing loss prevention proceduresAchievements:* Planned and controlled the 1, 4 billion HUF P&L of the shop on a monthly and yearly basis.* Doubled the tills productivity by creating and applying a new multi-competency based system.* Reduced the amount of end-of-collection stock by 50% on a year to year basis by simplifying the range of choice.* Despite the decreasing turnover trend improved the human resource productivity by 12%.

Tasks:* Forecasted the future staffing needs, parallel to this developed a recruitment strategy with the store manager to ensure optimal human resources for all seasons* Regularly visited competitors to follow-up market trends and improve the shops performance* Ensured prompt reaction to customer concerns and proposals* Provided development opportunities to team members through training and personal coachingAchievements:* I developed and applied a unified training system. I made 3 new training modules available for the 65 sales assistants. This training system later on became the base of the country training policy.

Tasks:* Ensured excellent merchandising of retail goods to maximize sales potential of my department* Took part in selecting, recruiting and training of shop sales staff to achieve high quality customer support standards* Held formal monthly performance reviews to develop core competencies of my colleaguesAchievements:* I efficiently developed the skills of my team members: 3 of my sales assistants grew to a country level product trainer, 2 of them were promoted to a department manager position.* Among the 350 stores of the group at the time my event organized for the 2006 Soccer World Cup was the most visited (150 participants and 300 visitors). During the event my department (team sports) realized a 30% turnover growth.

Tasks:* Guaranteed to reach company sales targets and provide high quality customer service to partners* Conducted sales calls and arranged business meetings with future clients* Developed and forwarded marketing material to clients and ensured constant turnover flow through regular follow-up calls* Personally presented the company services to future customersAchievements:* I contracted new partners for the company: Total Hungária Kereskedelmi Kft., Jabil Circuit Szombathely Kft., Scania Hungária Kft. in a total of 1.100.000 HUF.* I participated in successfully closing a search for 200 persons for TATA Consultancy Ltd. Hungary.

Dublin Ireland

Tasks:* Ensured customer satisfaction in a Kodak Photoshop located in Central Dublin* Consulted customers to fully understand their needs to find the best camera which suits it* Developed top quality pictures to fulfill customer requests