Arpit Kapoor Email & Phone Number

Noida, Uttar Pradesh, India

Planing & creating Budget, getting approvals from management and implementing cost optamisation , monitoring budget vs the actual cost spend by performing variance analysis to track opex & capex. Handling a yearly transactional portfolio of 42 crores annually with 10 direct team members & 60 plus support staff. Creating SOP’s as per facility operations getting it approved from Management and implementation. Managing soft services such as housekeeping, pantry, cafeteria, Hoticulture, façade cleaning, Security, front desk, pestcontrol, travel management, events internals & externals. Managing Yearly existing contracts renewals, vendor negotiations and implementation new facilities as per organization needs as per approval.

Noida Area, India

Gurgaon, India

Coralville Iowa United States

Faridabad Area, India

Edinburgh, United Kingdom

Ensuring that the department creates a professional impression to customers and team members Responsible for resolving Customer complaints Keeping track on budget and actual departmental targets that includes sales, covers, stock levels and departmental profits Providing support with the control and monitoring payroll costs by ensuring rates are compiled in line with forecasted and actual business levels, using company productivity ratios and payroll management Ensuring effective stock rotation and maintain stock levels in accordance with hotel business and company policy which includes storage and use of raw material following FIFO method Synchronizing with the food and beverage manager with stock-takes when required Providing support in maintaining and improving departmental operating standards Keeping all department team members sales focused and provide training to follow up with SOP’s Ensuring the effective operation on a day-to-day basis by supervising with the department Basis Comply with statutory and company requirements for Health and Safety, Food Safety, Risk Assessment, Licensing Laws, Disability and ensuring all employment legislation are strictly followed

Responsible for arranging the dining room, welcoming and serving Restaurant guest Tidying the dining room after meal service and setting–up the restaurant for the dinner service Ensuring the guests receive high quality services and service provision Ensuring that health and safety and procedures are respected (especially HACCP) Administering the restaurant team members in the absence of a supervisor or the manager

Kolkata Area, India

Hospitality Management International, Customer Service Management Food And Wine Society

B.A In Hospitality Management ( International), Operations Management And Supervision, Supply Chain Management, Revenue Management, Level (A)