Me desempeño como BA bajo la metodología SCRUM y Kanban con clientes como Southwest, Apple, Johnson & Johnson, SmileDirectClub and Ernst & Young

08/17 – CurrentlyBusiness Analyst for Portafolio Claro IT group•Working closely with the customers in order to help them create the first Functional requirement document before sending it to the development groups•Supervising the Development groups to make sure they accomplished the defined deadlines for QA, UAT and Go Live.02/17 – 08/17Technical trainer / Solutions Architect for Huawei BSS - Claro Ecuador•Created e-learning content for Train The Trainers group, including video tutorials and user manuals.•Interacted with Claro and Huawei to define the new functional and non-functional requirements or CR (Change Requests) for the BSS Integration Stream.•Reviewed the WSDL and XSD files sent by Huawei and compared them to what is was defined with Claro09/16 – 01/17Project Leader of Huawei VAS CLOUD for Claro Colombia•Gathered information of the USSD Platform with the providers and software factories involved in the VAS CLOUD project, assigned tasks to the work team that allowed to functionally and technically detail all the options flows of the USSD Menus.09/13 – 09/16Business Analyst for Claro Colombia•Requirement elicitation for the Claro Business Strategy team•Interacted with the developers to explain them the functional and technical solution to the requirements defined by Claro, validated the cost and time estimates; Additionally reviewed chronograms and progress during all the project’s phases (Analysis, Development, QA, go-live) •Reviewed Technical documents from the development groups to make sure they were align with the requirements.02/13 – 09/13Business Analyst for Hitss Colombia software factory•Identified the Business requirements given to Hitss Colombia by Claro Mobile, made use cases and other functional documents according to what was required by the costumer, tracked the requirements from the start all the way to the go-live of the software following the CMMI guidelines

September 2011 – January 2013Client: ETB (Bogotá Telecommunications Company)• Gathered information for the requirements requested by the business department, got together with the costumer and IT architects to define the best solution, made functional documents and estimated the requirements (cost and time) based on the PERT method with the support of the functional and technical leaders in IT. • Responsible for developing a Microsoft Access data base used to estimate new Projects/Requirements, this made the process of generating estimations more agile and accurate.