Edward Arroyo Email & Phone Number

Alexandria, Virginia, United States

Dulles, Virginia, United States

Fairfax County, Virginia, United States

• Service client’s saltwater reef aquariums by maintain strict water chemistry levels, and proper husbandry of corals. Maintain health of fish by separating all animals showing signs of sickness and placing in quarantine. • Assisting with consulting customer and clients in regards to aquarium builds, additions to established environments, and aqua-scaping. Maintain care of aquariums on showroom floor, quarantine tanks, and sales floor tanks. • Ensure proper nutrition of corals be following feeding and nutrient additive diet. Examining corals daily and adjusting water chemistry parameters/lighting PAR levels as needed.

Washington, District Of Columbia, United States

• Partners with Store Manager in leading team by example, by delivering an exceptional store experience that builds customer loyalty and strengthens the Sprint brand. • Motivates sales team to meet/exceed key performance objectives that include service and repair metrics, sales, customer satisfaction goals and store compliance/audits

Norfolk, Virginia Area

• Effectively manage the Rooms and Food & Beverage areas to maximize financial performance, while upholding quality standards and maximizing levels of guest satisfaction. Utilize budgets to teach Department Managers and Team Supervisors how to understand financial objectives while balancing costs with guest satisfaction & quality. • Assist hotel management and sales teams with the implementation and execution of revenue programs to ensure that the hotel’s room occupancy, average daily rate, and RevPar objectives are met. Coordinate and facilitate information via weekly and quarterly meetings with all department heads, ensuring smooth operation and understanding of standards and policies.

Williamsburg, Virginia

• Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates. Developed a rapport with guests to build loyal relationships, which results in growth of our brand and extended stay revenue. • Have knowledge and understanding of all department policies, procedures and communicate and enforce all policies fairly and consistently with staff. Ensure Department Heads are providing top of the line accommodations by effectively managing their staff and monitoring online social media presence.

Merrillville, Indiana

• Managed inventories of front office/housekeeping department, scheduling of all hotel staff, completion of daily internal journal. • Receive and resolve concerns of the hotel that involve our guests and staff. Monitor online social media presence through Medallia.

Merrillville, Indiana

Directed institutional policies of the company to ensure an efficient, orderly, and attractive environment. Provide top of the line skills with customers that are arriving and departing, accommodating their needs throughout their stay. Handling daily reports such as inventories, scheduling, accounts receivable/payable, and daily deposits. Also, ensuring personalized customer service by monitoring Front Desk Agents, and customer survey scores. Planned and organized group arrivals and departures with Sales and Housekeeping Departments.

Full Stack Network Engineering - Fsna

General Studies