Working in the Finance PMO under continuous improvement department to streamline processes.

This was a contract position from October 2021 to June 2022- Monitoring financial activities and liaising with service departments (i.e., Finance, Accounting, Payroll, Admissions & Records, Facilities, Purchasing, and Human Resources) to ensure cost control of the project- Responsible for the financial tracking of all training projects initiated on an ongoing basis and tracking budgetary expenditures and preparing updates and reports on the status of current projects and programming, as… Show more This was a contract position from October 2021 to June 2022- Monitoring financial activities and liaising with service departments (i.e., Finance, Accounting, Payroll, Admissions & Records, Facilities, Purchasing, and Human Resources) to ensure cost control of the project- Responsible for the financial tracking of all training projects initiated on an ongoing basis and tracking budgetary expenditures and preparing updates and reports on the status of current projects and programming, as necessary, daily debriefing project team on the cost of the project in earned, planned value and the actual cost - Planning and execution of activities, creating schedules and cost calculators, maintaining effective relationships with external and internal clients, resolving complaints/issues, assisting with promotional events and execution of marketing strategies, and providing program development support- Maintaining strong relationships with community and industry partners. Developing and implementing effective administrative procedures to ensure the efficient operation of funded projects activities, including appropriate distribution, file retention, and security of confidential information, scheduling of meetings, activities, and follow-up systems- When the Project Manager is unavailable, deal with urgent logistical issues regarding program delivery. Proactively planning detail to support programming on- or off-campus including resource allocation, potential faculty, scheduling, marketing, materials, financial tracking, etc. Show less

- Assist external users of the client's technical products or services; identity, investigate, research and provide resolution to user questions and problems - Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products- Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed.- Solve problems that… Show more - Assist external users of the client's technical products or services; identity, investigate, research and provide resolution to user questions and problems - Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products- Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed.- Solve problems that are generally unstructured and require extensive use of conceptual thinking skills- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)- Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer- Clarify customer requirements; probe for understanding- Prepare complete and accurate work including appropriately notating accounts as required- Participate in activities designed to improve customer satisfaction and business performance Show less

Leading the operations of all restaurant areas during a shift to ensure a safe and secure environment while delighting guests and guiding a team of up to 22 employees.

1. Managing and running the State Squash Academy of Rajasthan under the direct supervision of the National Squash Coach of India2. Responsible for analyzing players data regarding performance and creating reports to enhance player performance3. Organizing and managing international and national squash tournaments.4. Negotiating several sponsorship deals with brands like Head, Nike, etc for players.5. Managing various coaches sent to schools to deploy our student sports… Show more 1. Managing and running the State Squash Academy of Rajasthan under the direct supervision of the National Squash Coach of India2. Responsible for analyzing players data regarding performance and creating reports to enhance player performance3. Organizing and managing international and national squash tournaments.4. Negotiating several sponsorship deals with brands like Head, Nike, etc for players.5. Managing various coaches sent to schools to deploy our student sports development program and understanding the needs of the sports of various institutions and providing them with adequate personnel. Show less

1. Developed & Executed the Complaint Management System for Nippon Paint India (Auto refinish segment)2. Responsible for Identifying & Resolving all complaints, also conducted Root Cause Analysis for the same. 3. Weekly Analysis of Complaints via M.I.S reports and PowerPoint Presentations4. Integrating the Complaint Management systems for the other NPXs like Nippon Paint Thailand, Indonesia, Malaysia, UAE, etc5. Maintaining complaints database to review complaints and analyze… Show more 1. Developed & Executed the Complaint Management System for Nippon Paint India (Auto refinish segment)2. Responsible for Identifying & Resolving all complaints, also conducted Root Cause Analysis for the same. 3. Weekly Analysis of Complaints via M.I.S reports and PowerPoint Presentations4. Integrating the Complaint Management systems for the other NPXs like Nippon Paint Thailand, Indonesia, Malaysia, UAE, etc5. Maintaining complaints database to review complaints and analyze defect areas.6. Created marketing artworks and new product packaging to increase sales and market footprint. Show less

1. Responsible for increasing the global color panel database for Nippon Paint Group AR2. Analyzed and Improved the quality of color panels to meet a closer color match.3. Identified and eliminated various causes for improper color panel quality and simultaneously streamlining the process.

Raised students' academic self-confidence.Provided students with weekly learning objectives andconstructive feedback.Liaised with parents and provided feedback.