• Accomplishes accounts receivable human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions.• Recommending compensation actions; adhering to policies and procedures.Meets accounts receivable operational standards by contributing information to strategic plans and reviews.• Implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.• Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions.• Collects accounts by contacting customers referred by clerks; investigating circumstances of non-payment; negotiating and resolving conflicts; expediting payment.Supports financial planning by forecasting cash.• Updates receivables by coordinating and monitoring daily sales order processing and bank remittance transactions.• Maintains financial security by adhering to internal accounting controls.Maintains accounting ledgers by posting monthly account transactions.• Protects organization's value by keeping information confidential.• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.

•Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.•Facilitated successful internal and external audits through sound and thorough documentation.•Monitored payments due from clients and promptly contacted clients with past due payments.

•Worked side by side with the Team Leaders and the Head of Collections in Proposing the collection Processes and Policies for Mid Range and Hard Core Buckets. •Prepared the flow charts for Mid Range and Hard Buckets and Field Process. •Assisting the CEO's (Collection Executive Officer) for acquiring the vital details of the customer which will help in assisting the Collection Officer to track the customer•Submitting the final Field Visit report on possible fraudulent accounts.•Prepared various vital Forms essential for maintaining and tracking the data for Field Collection. •Tracker File, Productivity Report and Month End MIS format for Field Collections are some of my proposed document which is currently used by the dept.

•Supervising international Guarantees for the companies such as Emaar properties, nakheel & Dubai Dry Docks etc.•Calculate d successfully the percentage of commission bank acquired the clients.•Maintained the records for the purpose of follow up.•Communicated with the bank's branches internationally in order to fulfill the process.

•Worked in the Hard Buckets and fulfilled all my duties during my period of service.•Reduced the delinquency level of the given portfolio and made sure the targets are met.•Identify chronic and continuous defaulters that appear in delinquency on a consistent basis and try to regularize them by suggesting & offering settlement plan to bucket 4, 5 & 6 delinquent customers.•Handling all the High Value Account.•Strategy planning with the team for achieving the monthly team target.•Coordinating and Following up with the hard bucket customers to ensure that they maintain their accounts and stay off the delinquency.•Settlement Approvals and Follow Up with the Operations Dept for Account Closures and Reversals.•Monitoring the Daily back flows.•Co-Coordinating with Team Leaders for the possible forward flows to Provisional Buckets before each cycle cut off.