An IT Professional with more than 10 years of diverse experience in Technical Support and Troubleshooting, who is seeking to obtain a challenging position that would utilize my analytical thinking skills, as well as offer the opportunity for advancement. Having excellent interpersonal communication and organization skills with the ability to communicate effectively at all levels both verbally and in writing. Excellent Windows Skills-able to work independently with minimal supervision or collaboratively as a team member within a fast paced, time sensitive environment while providing quality service