Service Designer El1
CurrentResearching and iteratively improving access to the Scheme by removing barriers and increasing operational efficiency.
Feb 2024 - Present
AeroLeads people directory · profile
Arsalan M. Email & Phone Number
Service Designer EL1
at
National Disability Insurance Agency
1 work email found
@telenor.com
1 phone found area 211
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Service Designer EL1
Location
Melbourne, Victoria, Australia
Company size
Who is Arsalan M.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Arsalan M. is listed as Service Designer EL1 at National Disability Insurance Agency, a with 2537 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at telenor.com, phone signal with area code 211, and a matched LinkedIn profile for Arsalan M..
Arsalan M. previously worked as Senior Innovation Specialist at Worksafe Victoria and Senior Adviser UX and Service Design at Department Of Justice And Community Safety, Victoria. Arsalan M. holds Mindful Critical Thinking from Monash University.
Company email context
Email format at National Disability Insurance Agency
This section adds company-level context without repeating Arsalan M.'s masked contact details.
*@telenor.com
68% confidence
AeroLeads found 1 current-domain work email signal for Arsalan M.. Compare company email patterns before reaching out.
Profile bio
About Arsalan M.
An experienced Customer Experience and Service Designer with 10+ years of design and delivery experience in the digital services and mobile financial industry. Adept at researching user needs, synthesizing broad data into insights, co-creating solutions with diverse teams, building digital prototypes while facilitating iterative design and development in multidisciplinary Agile environments.
Listed skills include Project Management, Telecommunications, Cross Functional Team Leadership, Team Leadership, and 22 others.
Current workplace
Arsalan M.'s current company
Company context helps verify the profile and gives searchers a useful next step.
National Disability Insurance Agency
10 roles
Arsalan M. work experience
A career timeline built from the work history available for this profile.
Senior Innovation Specialist
Visualising improved service delivery by mapping complex front-of-house interactions, and back-of-house systems and processes, and working with cross functional agile teams to deliver the new experience. Embedding iterative design into organization delivery workflow.
Jan 2023 - Jan 2024
Senior Adviser Ux And Service Design
Planning and running user research activities to inform and guide policy design and communications.
May 2020 - Jan 2023
Senior Service Designer
Service Design approach to build organizational agility in a department undergoing large scale transformation.
Sep 2019 - May 2020
Senior Policy & Projects Officer
Creation of the first holistic client services strategy, and the design of a legal help referral tool.
Feb 2019 - Sep 2019
Service Designer
Delivering through service design a strategic backlog of work to improve the service offerring in a competitive sector.
Jun 2018 - Sep 2018
Service Design Expert
Knowledge and skills transfer to a new service design team in a newly launched geographical business unit.
Mar 2017 - Mar 2018
Customer Experience Management & Service Design Expert
In-house mentor for corporate innovation teams, and start-up incubator candidates. Setting up the first usability lab in the industry, setting up service design methods that work with product owners for telco and financial products. Enabling use of design for a large telco going through digital transformation.
Sep 2012 - Feb 2017
Brand Management Intern
Jun 2011 - Aug 2011
Systems Integration Engineer
Nov 2007 - Aug 2010
Team & coworkers
Colleagues at National Disability Insurance Agency
Other employees you can reach at ndis.gov.au. View company contacts for 2537 employees →
KA
Kerry Allan-Zinner
Colleague at National Disability Insurance AgencyAveley, Western Australia, Australia
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SS
Simon Smith
Colleague at National Disability Insurance AgencyGreater Adelaide Area, Australia
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MS
Muhammad Soofi
Colleague at National Disability Insurance AgencyGreater Melbourne Area, Australia
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FC
Fiona Conn
Colleague at National Disability Insurance AgencyMelbourne, Victoria, Australia
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GM
G M Shain Hafiz
Colleague at National Disability Insurance AgencyMelbourne, Victoria, Australia
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KW
Kristy White
Colleague at National Disability Insurance AgencySilkstone, Queensland, Australia
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LA
Luke Ashcroft
Colleague at National Disability Insurance AgencyCanberra, Australian Capital Territory, Australia
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DA
Daina Armstrong
Colleague at National Disability Insurance AgencyAustralia
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PO
Patrick O'Callaghan
Colleague at National Disability Insurance AgencyBrisbane, Queensland, Australia
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DC
Duncan Clarke Ffa Fiaa
Colleague at National Disability Insurance AgencyUnited Kingdom
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Kerry Allan-Zinner
Colleague at National Disability Insurance AgencyAveley, Western Australia, Australia
View →
SS
Simon Smith
Colleague at National Disability Insurance AgencyGreater Adelaide Area, Australia
View →
MS
Muhammad Soofi
Colleague at National Disability Insurance AgencyGreater Melbourne Area, Australia
View →
FC
Fiona Conn
Colleague at National Disability Insurance AgencyMelbourne, Victoria, Australia
View →
GM
G M Shain Hafiz
Colleague at National Disability Insurance AgencyMelbourne, Victoria, Australia
View →
KW
Kristy White
Colleague at National Disability Insurance AgencySilkstone, Queensland, Australia
View →
LA
Luke Ashcroft
Colleague at National Disability Insurance AgencyCanberra, Australian Capital Territory, Australia
View →
DA
Daina Armstrong
Colleague at National Disability Insurance AgencyAustralia
View →
PO
Patrick O'Callaghan
Colleague at National Disability Insurance AgencyBrisbane, Queensland, Australia
View →
DC
Duncan Clarke Ffa Fiaa
Colleague at National Disability Insurance AgencyUnited Kingdom
View →
7 education records
Arsalan M. education
Mindful Critical Thinking
Digital Solution Design
Digital Delivery With Agile
Education record
Kaospilot
Mba Exchange
FAQ
Frequently asked questions about Arsalan M.
Quick answers generated from the profile data available on this page.
What company does Arsalan M. work for?
Arsalan M. works for National Disability Insurance Agency.
What is Arsalan M.'s role at National Disability Insurance Agency?
Arsalan M. is listed as Service Designer EL1 at National Disability Insurance Agency.
What is Arsalan M.'s email address?
AeroLeads has found 1 work email signal at @telenor.com for Arsalan M. at National Disability Insurance Agency.
What is Arsalan M.'s phone number?
AeroLeads has found 1 phone signal(s) with area code 211 for Arsalan M. at National Disability Insurance Agency.
Where is Arsalan M. based?
Arsalan M. is based in Melbourne, Victoria, Australia while working with National Disability Insurance Agency.
What companies has Arsalan M. worked for?
Arsalan M. has worked for National Disability Insurance Agency, Worksafe Victoria, Department Of Justice And Community Safety, Victoria, Department Of Health & Human Services, Victoria, and Victoria Legal Aid.
Who are Arsalan M.'s colleagues at National Disability Insurance Agency?
Arsalan M.'s colleagues at National Disability Insurance Agency include Kerry Allan-Zinner, Simon Smith, Muhammad Soofi, Fiona Conn, and G M Shain Hafiz.
How can I contact Arsalan M.?
You can use AeroLeads to view verified contact signals for Arsalan M. at National Disability Insurance Agency, including work email, phone, and LinkedIn data when available.
What schools did Arsalan M. attend?
Arsalan M. holds Mindful Critical Thinking from Monash University.
What skills is Arsalan M. known for?
Arsalan M. is listed with skills including Project Management, Telecommunications, Cross Functional Team Leadership, Team Leadership, Management, Project Planning, Business Analysis, and Marketing Strategy.
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