Arsel W. Email & Phone Number

Jakarta, Indonesia

Jakarta, Indonesia

OY! Indonesia stands at the forefront of Indonesia's dynamic payment ecosystem, committed to delivering comprehensive, reliable, and secure payment solutions tailored to businesses of all sizes. Our platform offers a diverse array of products designed to meet the diverse needs of businesses operating in Indonesia's thriving market.Duties &.

Jakarta, Indonesia

Monitor and review transactions conducted through offline channels such as cash deposit machines, cash pick up, and payment points. Ensure transactions are processed accurately and in accordance with established procedures.Identify any discrepancies or irregularities and escalate them to the appropriate parties for resolution. Perform daily reconciliation.

Jakarta, Indonesia

• PT. Intermedia Multibahasa Indonesia (LingoTalk) is an education technology platform that provides standardized language learning services.Responsibilities:
• Assisted day-to-day B2B and B2B2C operational by communicating with the tutor and other departments related to the scheduling, evaluation, learning materials, tutor fee, etc.
• Acted as a person in charge to support private, group, or corporate training classes by doing daily reminders, organizing schedules, providing the class, and monitoring ongoing classes.
• Providing administrative support to other departments or projects as needed and performing other duties as assigned.

Greater Jakarta Area, Indonesia

• Paydia is registered and authorized by Bank Indonesia as Penyelenggara Jasa Pembayaran or Payment System Provider. Paydia itself is generated by PT. Datacell Infomedia has been innovating since 2002, making it a.
• Acted as a person in charge of PayBill services.
• Collaborated and assist other division needs related to general operations such as weekly and monthly data recapitulation, product updates, product changes prices, etc.
• Handled 15~20 daily, weekly to monthly reports consisting of amount data transactions, users, reconciliation, settlement, and float funds by gathering and preparing data using Excel.
• Monitoring daily transactions, user inquiries, product services, and reviewing 150+ digital products status also handling customer inquiries on dashboard or helpdesk.

Jakarta, Indonesia

• My role is to assist the head of the operations by handle daily company operational and manage reports as data transactions, product services, reconciliation, settlement, etc.
• Assisted the head operational with handling daily and weekly reports and preparing documents needed for reporting to the Bank of Indonesia.
• Boosted customer service satisfaction above 90% by designing more than 25+ templates messages for customer support on an internal and third-party website.
• Daily monitoring user transactions to avoid pending and suspicious transactions by collaborating with the development team and vendors if a certain product has changed or is unavailable without being informed.
• Working directly with the head of operations to analyze company weaknesses as input for product and services development by gathering data from customer reviews and browsing on Google or Social Media.

Banten Province, Indonesia

Create strategic steps in maximizing the skills and talents of human resources to maximize organizational structure. Conduct recruitment processes, provide job desc, and build relation.

Banten Province, Indonesia

Manage and develop organization activities. Namely in terms of recruitment, implementation and supervision to staff activities, including to support their task and relation to other member.

Banten Province, Indonesia

Make schedule, coordinate member, presentation, & promotion to the new member of TFISC.

Banten Province, Indonesia

Banten Province, Indonesia

Greater Jakarta Area, Indonesia

Master'S Degree, Management Information System

Bachelor'S Degree, Business Development Management