 Greeting passengers on arrival of the port. Answering any queries passenger might have about their journey. Checking & issuing Boarding passes. Keeping passenger updated on any changes in reservation clauses. Responding in a calm & professional manner to customer complaints. General administration duties. Following security procedures. Checking the documents regarding the bookings. Directing Passenger to the right way.

 Responsibility to assist your Line Manager in the supervision of the team. To assist in the supervision of the warehouse and stock control development, performance and maintenance. Contribute to training and development of the team products. Assist with all the day to day warehouse and stock control activities with responsibility for supervising your team. Assist with effective liaison, support and assistance between the ware house and stock control and the rest of the organisation. Responsibly use resources and control expenses to meet budgetary controls. Assist all team members in bar coding & inventory upload. Maintain and improve mechanisms for stock control level and delivery, process, outcomes and profitability and disseminate feedback to the appropriate internal entities

 Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up Forecasted sales and established processes to achieve sales objectives and related metrics. Researched target market and identified customers' unique needs to suggest suitable products. Directed sales support staff in administrative tasks to help sales reps close deals. Investigated competitive landscape to maintain currency on market and anticipate negative business impacts. Clearance of out standings in the market for the company as well as for the distributors. Prepared sales reports with informative graphs and charts to outline key data. Developed sales strategy based on research of consumer buying trends and market conditions.

 Work closely with legal and safety departments to ensure that activities remain compliant Conduct budget reviews and report cost plans to upper management Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns. Provided primary customer support to internal and external customers. Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates. Implemented and developed customer service training processes.

 Developed and actualized customer service initiatives to decrease wait times. Maintained clean personal appearance modeled store's outfits when working clothing department settings and wore uniforms percompanypolicy. Executes excellent sales floor merchant design and selling. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Helped large volume of customer’s everyday with positive attitude and focus on customer satisfaction. Collected customer feedback and made process changes to exceed customer satisfaction goals. Improved customer satisfaction ratings by address in issues and fostering timely resolution. Achieved high satisfaction rating through proactive one-call solutions of customer issues. Activating newly issue sim cards of the customer by completing the activation process.