Arshad K. Email & Phone Number

Canada

Canada

Toronto, Ontario, Canada

• B2B Software Sales • SaaS Solutions

Fort Mcmurray, Alberta, Canada

• Boosted qualified leads by 30% through proactive cold calling, email campaigns, and social media outreach.• Proficiently utilized Salesforce software to track and manage leads, opportunities, and customer interactions.• Stayed informed about industry trends, competitors, and market dynamics to tailor sales pitches.• Utilized compelling storytelling techniques to articulate the value proposition and benefits of products/services.• Participated in team… Show more • Boosted qualified leads by 30% through proactive cold calling, email campaigns, and social media outreach.• Proficiently utilized Salesforce software to track and manage leads, opportunities, and customer interactions.• Stayed informed about industry trends, competitors, and market dynamics to tailor sales pitches.• Utilized compelling storytelling techniques to articulate the value proposition and benefits of products/services.• Participated in team meetings to share updates, discuss challenges, and contribute to a collaborative team culture. Show less

Waterloo, Ontario, Canada

• Received 30+ calls daily, providing quality service to customers inquiring about placing orders, order status, availability of products, and general questions.• Excel at attentively listening to the customer’s needs and concerns to guarantee a positive customer service experience, raising customer satisfaction by 10%. • Strive for quick complaint resolution, resolve problems on the first call and avoid escalation of issues, reducing wait times by 30%.•… Show more • Received 30+ calls daily, providing quality service to customers inquiring about placing orders, order status, availability of products, and general questions.• Excel at attentively listening to the customer’s needs and concerns to guarantee a positive customer service experience, raising customer satisfaction by 10%. • Strive for quick complaint resolution, resolve problems on the first call and avoid escalation of issues, reducing wait times by 30%.• Used Salesforce software to input and manage customer’s information. Show less

Fort Mcmurray, Alberta, Canada

• Spearheaded impactful promotional strategies, contributing to a remarkable 25% surge in overall store sales.• Cultivated strong customer relationships by delivering personalized service tailored to individual needs.• Addressed customer concerns and inquiries promptly and effectively, ensuring a positive shopping experience.• Systematically analyzed sales reports to identify trends and key insights.

Master Of Information, Information Systems & Design

Candidate Part-time

Honours Bachelor Of Arts, Psychology, 3.2/4