- Spearheaded sales operations across multiple regions, driving growth in car and bike maintenance services.- Developed and executed strategic sales plans to achieve revenue targets and expand market share.- Built and managed a high-performing sales team, providing training and leadership to enhance productivity.- Cultivated relationships with key clients and partners to increase customer retention and acquisition.- Analyzed market trends and customer needs to identify new business opportunities and optimize sales strategies.- Collaborated with marketing and operations teams to deliver consistent brand messaging and service quality.- Led the introduction of new service packages, increasing overall service adoption and customer satisfaction.- Conducted regular sales performance reviews and implemented process improvements to streamline sales workflows.- Drove customer feedback initiatives to continuously improve service offerings and ensure client satisfaction.- Expanded Fix Mastermind Services' footprint across targeted territories, enhancing regional presence.

• Led the derivatives sales team, overseeing the sales process and driving revenue generation through the sale of derivative products.• Provided strategic direction and guidance to team members to effectively target and engage with clients interested in derivative instruments.• Developed and implemented sales strategies to capitalize on market opportunities and expand the client base.• Fostered a culture of excellence and accountability within the team, setting clear targets and providing ongoing support and mentorship.• Collaborated with internal stakeholders, including research, trading, and risk management teams, to ensure alignment of sales efforts with overall business objectives.• Conducted market research and analysis to identify emerging trends and opportunities in the derivatives market, informing sales tactics and product positioning.• Cultivated and maintained relationships with key clients, understanding their needs and preferences to deliver tailored solutions and enhance client satisfaction.• Monitored sales performance metrics, analyzed trends, and implemented corrective actions as needed to achieve sales targets and drive business growth.

• Led the AT&T sales team, orchestrating sales activities and strategies to drive revenue growth and market penetration for AT&T products and services across the United States.• Provided mentorship and coaching to team members, fostering a high-performance culture and ensuring alignment with sales objectives.• Developed and executed sales plans to target specific market segments and capitalize on opportunities for expanding AT&T's customer base.• Collaborated with AT&T partners and stakeholders to optimize sales channels and enhance the effectiveness of marketing campaigns.• Conducted regular performance reviews, providing feedback and guidance to team members to enhance their sales techniques and productivity.• Stayed abreast of industry trends and competitor activities, leveraging market insights to inform sales strategies and stay ahead of the competition.• Cultivated strong relationships with key clients and decision-makers, identifying their telecommunications needs and offering customized solutions to drive customer satisfaction and loyalty.• Utilized data analytics and sales metrics to track performance, identify areas for improvement, and make data-driven decisions to optimize sales processes and outcomes.

• Provided timely and professional email support to address customer inquiries, concerns, and technical issues, ensuring high levels of customer satisfaction and retention.• Demonstrated strong written communication skills to effectively convey complex information and troubleshoot problems via email correspondence.• Maintained a high standard of accuracy and attention to detail in responding to customer emails, ensuring that all queries were addressed comprehensively and efficiently.• Utilized knowledge base resources and internal systems to access relevant information and provide accurate solutions to customer inquiries.• Collaborated with cross-functional teams to escalate and resolve complex customer issues, ensuring a seamless and coordinated support experience.• Monitored and managed email queues, prioritizing and triaging incoming emails to meet service level agreements and response time targets.• Proactively identified trends and patterns in customer inquiries, providing feedback to improve product documentation and customer support processes.• Upheld company policies and procedures in all customer interactions, maintaining confidentiality and security of sensitive information.

• Conducted targeted research to identify and qualify potential B2B clients in the US market, assessing their needs and aligning company solutions with their business objectives.• Initiated and nurtured relationships with key decision-makers and stakeholders in target companies, leveraging networking and cold outreach strategies to generate leads and opportunities.• Developed and implemented tailored sales pitches and presentations to effectively communicate the value proposition of company products or services to prospective clients.• Collaborated with internal teams to customize solutions and proposals based on client requirements, ensuring alignment with business goals and objectives.• Negotiated contract terms, pricing, and agreements with clients, working to maximize profitability while maintaining strong client relationships.• Conducted regular market analysis and competitive research to identify emerging trends, opportunities, and threats in the B2B landscape, informing strategic decision-making and sales tactics.• Tracked and reported on sales activities, pipeline development, and revenue projections, providing insights and recommendations to optimize business development efforts.• Stayed abreast of industry best practices, market dynamics, and regulatory changes impacting the B2B sector in the US, adapting strategies accordingly to maintain a competitive edge.

• Engaged in sales of digital publications tailored for professionals across diverse industries in the United States.• Demonstrated excellent communication and interpersonal skills to effectively engage with potential clients.• Developed a comprehensive understanding of the product catalog to effectively promote the digital publications.• Tailored sales pitches to highlight the benefits of digital publications in meeting the specific needs of professionals in their respective fields.• Built rapport with clients through personalized interactions to foster trust and facilitate sales conversions.