Arshad Mughal Email and Phone Number

• Regression Testing(Billing and call processing).• Mobile plan ISCP Testing.• Developed and implement test cases according to the project requirements.• Install hardware and software

Employment History:TELECOM DESIGN AND TRANSMISSION SUPPORT ENGINEER 1999 - 2009 SPRINT NEXTEL - LENEXA KANSAS, USA.• Supported and Certified ISCP operations and prepaid application for Virgin Mobile, Qwest, Disney and Telcordia. Received a Sprint excellence award and a letter of commendation from the Virgin Mobile executives for project leadership and exceeding expectations• Requirements development and test requirement support for Virgin Mobile at Sprint. • Developed and implemented test cases for provisioning, call processing and end-to-end application testing. • Responsible for functional and system testing of production defect tickets for all Virgin Mobile and Sprint projects.• Tested with cross functional POS application interface teams using the front end GUI and UNIX backend to ensure that the application system was in compliance with the requirements. • Certified and successful launching of IBM AIX based Voice Activated Dialing (VAD) and Voice Browser platform. Created specification for system enhancement of existing/new features and services. Received an excellence award from executives for results of this project.• Develop Test cases for Voice Activated Dialing (VAD), Voice Browser and System Provisioning. Involved in the testing and documentation of the program, train and support the end users for software applications via the front end GUI.• Generated detailed release notes explaining install/back-out procedures for every loads that was integrated into STIC Lab (SPRINT).• Worked with cross functional OSS teams and external vendors to establish and verify User acceptance, Pre-Production testing environments for all Sprint Projects. Identified and resolved issues with the environments before the start and during execution of each next phase of development/deployment.• Responsible for managing ALL Lab and production deployment upgrade activity for VAD and Voice Browser projects including testing of all associated changes.

Hardware RMA Engineer