Arshak Muradyan, Phd Email & Phone Number

Yerevan, Armenia

• Regulatory Oversight and Tracking: Manage the mapping of the Group's offerings in compliance with regulatory mandates. Remain updated of evolving legislative and regulatory landscapes impacting organizational strategy..
• Regulatory Compliance Evaluation and Management: Identify and evaluate potential compliance risks spanning diverse business units. Collaborate with internal stakeholders to devise risk mitigation strategies and ensure.
• Licensing and Certifications Oversight: Direct the operations of the licensing and certifications department, ensuring adherence to regulatory requirements and facilitating the acquisition and maintenance of necessary.
• FCC and AML Compliance Management: Oversee compliance functions related to FCC regulations and AML policies, ensuring the organization's adherence to relevant laws and industry standards in these areas.
• Training and Awareness Initiatives: Develop and deliver compliance training initiatives for personnel at all organizational tiers to bolster comprehension of compliance duties. Produce educational materials, conduct.
• Reporting and Documentation: Generate routine compliance reports for senior leadership and the Board. Maintain up-to-date records of compliance undertakings.

Yerevan, Armenia

• Organizational Architecture and Guidance: Provide expert advice on organizational design and development, collaborating closely with leadership to craft transformation programs that drive meaningful change. Offer.
• Innovative Solution Crafting: Develop pioneering solutions to amplify business productivity and efficiency. Leveraging executive-level insights, deliver recommendations that optimize processes, enhance operational.
• Insights-Driven Decision Support: Utilize advanced analytics techniques to critically examine the existing business infrastructure. Synthesize pivotal insights into comprehensive reports that steer impactful.
• Program Leadership & Cross-Functional Synergy: Demonstrate program management expertise, orchestrating end-to-end project lifecycles. Lead cross-functional teams whenever needed, ensuring seamless collaboration and.
• Culture and Leadership Strengthening: Foster a thriving company culture and exemplify effective leadership principles. Champion an environment of collaboration, innovation, and employee growth, promoting a sense of.
• Overseeing the Group's regulatory compliance, implementing robust frameworks for requirement mitigation. Leading licensing efforts with a deep understanding of regulations in various jurisdictions. Strategically.

Yerevan, Armenia

• Design and implement business strategies, plans, and procedures to achieve organizational goals
• Establish policies and guidelines to promote company culture, vision, and values
• Oversee the operations of the company and the work of executives to ensure efficient and effective delivery of products or services by managing the Global Operations function, including Agile Project Management Office.
• Setup new business processes for Business Development, Procurement, HR, Financial, Administrative, and other functions to streamline operations and have the right controls in place
• Lead and motivate employees to encourage maximum performance and dedication towards achieving company objectives
• Evaluate performance by analyzing and interpreting data and metrics, and establish corrective measures as needed to improve employee productivity and organizational outcomes

Yerevan, Armenia, Armenia

• Managed development and implementation of high-quality business strategies and plans aligned with shareholder objectives
• Overseen all operations and activities, ensuring adherence to legal guidelines and in-house policies and minimizing company risks
• Led the development of short- and long-term strategies and provided strategic leadership on decision-making issues affecting the organization
• Created, improved, implemented, and enforced policies and procedures for increased operational and financial effectiveness
• Assessed financial, operational, sales, and marketing structures, analyzed problematic situations, and suggested solutions for continual improvements
• Developed and implemented a new company in the manufacturing industry, building trusting relationships with key partners and stakeholders

Armenia

• Managed Business Transformation and IT regional center of excellence at VEON Armenia, leading 19 direct and indirect reports. Oversaw strategic project portfolio resulting in performance improvement, cost reduction.
• Accelerated sales and increased market share by developing best-in-class products/services, targeting the right customers, and negotiating/signing agreements.
• Controlled IT regional center of excellence, providing IT/digital support services to 5 Eurasian countries and implementing shared service centers among VEON Group.
• Contributed as permanent member of strategic planning sessions, budgeting process, and local management board. Achieved operational expenses reduction of about USD 12 mln on baseline.
• Accelerated corporate culture transformation, core business digitalization, and innovative ideas generation/implementation. Managed Agile project management essentials implementation companywide and developed LEAN.

Armenia

• Managed change programs in the organization and led performance transformation projects. Defined a master plan and milestones across all strategic projects within the company, in line with the global master plan..
• Improved operational efficiency across business lines and functions by analyzing core issues or problems and recommending solutions that significantly impacted business operations.
• Facilitated the intake, definition, prioritization, and valuation of projects through the Company's governance processes, which included delivering and tracking the value of the initiatives and services provided.
• Achieved and maintained operational expenses reduction of about USD 7 million on the baseline. A standardized span of control across VEON Group reduced the number of line managers by 50%, reduced micro teams by 50%.

Armenia

• Acted as the FATCA officer in Armenia, responsible for pioneering the implementation of the US tax reporting standard in the country.
• Demonstrated expertise in developing and implementing new digital solutions that enhanced procedures, resulting in increased service efficiency, productivity, and cost control in compliance with the Bank's policy.
• Contributed to the successful implementation and tracking of the Mobile Banking launch in Armenia, ensuring the best-in-market solution. Facilitated the arrangement and successful implementation of a digital.
• Utilized best practices in effective communication, negotiations, and problem-solving to ensure successful outcomes.

Armenia

• Support in projects planning and monitoring. Business requirements organization, analysis, prioritization, translating and simplifying arrangement of user acceptance testing and QA. Reviews, monitors and recommends.
• Requirements management and communication with local and regional support teams,
• Develop and maintain policies and procedures relating to department operations,
• Develop and launch communication plans and respective trainings related to process changes.

Armenia

• Provide high-quality customer service by implementing policies and procedures in line with regulations, monitoring daily operations
• Identify areas for improvement to ensure operational efficiency and cost control in accordance with standards and the annual plan
• Maintain up-to-date knowledge of products, T&Cs, policies, and internal control standards
• Streamline operations and enhance customer service through new process development

Harvard Professional Development Programs, Strategic Leadership

Activities and Societies: Harvard Division of Continuing Education

Doctor Of Philosophy - Phd, International Economics (International Economic Relations), Phd

Master'S Degree, International Economic Relations, Master

Bachelor'S Degree, World Economy, Bachelor

Studied Armenia-European Union Economic Relationship

High School, Economics, High School

Passed high school program in the field of Economics.