Arshdeep Kaur Email & Phone Number

Perth, Wa, Au

Perth, Wa, Au

Western Australia, Australia

• Ability to implement business plans and meet commercial targets that result in sustained improvement with excellent execution of our customer value proposition at all sites.• Ability to lead the consistent delivery of high site standards that maintains the highest levels of safety for team members and customers.• To create a supportive customer focused culture that rewards achievement and builds careers.• Supervised business functions, employee staffing, customer retention and financial accountability.• Promoted positive customer service experiences by promptly resolving conflicts.• Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.• Portfolio of 15+ sites, supervised 120+ employees, ensuring optimal productivity.• Revitalized underperforming teams and transformed profitability and productivity through targeted training.• Boosted team morale and overall revenues by creating and implementing sales contests.• Streamlined operational efficiencies by successfully hiring top talent driving productivity.• Managed operation by coordinating all supervisory responsibilities, including forecasting, inventory control, Kaizen events, community support, performance evaluations, process improvements, payroll, budgeting, promotion planning and maintenance.• Boosted revenues by delivering effective sales training, issue resolution techniques and staff mentoring on company's web-based collections system.• Maximized sales by effectively rolling out new incentive programs across regional stores.• Maintained inventory/shrink targets.• Monitored worksite personnel to maintain high levels of quality and performance.

Greater Perth Area

Greater Perth Area

• Directed site activities to drive smooth operations and achieve quality assurance metrics.• Interviewed and hired qualified candidates to fill open staff positions.• To nurture a culture of development and opportunities driven by our values and behaviours.• To work towards targets that include fuel volume, shop sales, safety, mystery shop scores based on service, standards, and customer priority with a focus on ongoing business improvement and growth.• To undertake merchandising and rotation of stock, so that site presentation standards are met.• To be a leader that looks ahead, energizes their team and delivers with pride always keeping safety and the customer front of mind.

Greater Perth Area

Greater Perth Area

Perth, Western Australia, Australia

Graduate Certificate, Business/Human Resource Management, Achieved Distinction

I enhanced my knowledge in the following subjects: - Organisational behaviour - Executive Finance Decision Making - Human Resource.

Master Of Business Administration - Mba, Business Administration And Management, General

Education record