Security Concierge Supervisor
CurrentOversee and supervise the front desk security operations, including managing a team of security officers.Ensure adherence to security protocols and procedures to maintain a safe and secure environment for employees, visitors, and clients.Monitor CCTV systems and alarms to detect suspicious activities and respond effectively to emergencies.Conduct regular patrols of the premises to prevent and detect signs of intrusion or unauthorized access.Handle and resolve security incidents and complaints promptly and professionally.Train and mentor security officers on security protocols, procedures, and customer service standards.Maintain accurate records and reports related to security incidents, patrols, and access control.Coordinate with law enforcement agencies and emergency responders as needed.Collaborate with other departments to address security concerns and implement effective security measures.Ensure compliance with legal regulations and company policies related to security operations.