Arshiah Khan Email & Phone Number

Minneapolis, Minnesota, United States

• Change Healthcare will join with Optum Insight, a diversified health services company and part of UnitedHealth Group, which provide software and data analytics, technology-enabled services and research, advisory and.
• Develop, implement, and complete tactical project plans related to customer issue resolution, quality improvement plans, and program enhancements.
• Act as the lead relationship manager for assigned accounts, coordinating proactive customer communication for all HEDIS/Risk Adjustment contractual requirements
• Partner with Account and Product Management on Customer Health, NPS, Executive Business Reviews (EBRs), Expansion, and Renewals by hitting assigned metrics
• Lead HEDIS/Risk Adjustment projects for multiple Medicare, Medicaid and Commercial health customers to success by understanding their business needs and proactively aligning Optum’s software and services with those.
• Forecast and track key metrics, including revenue numbers, member counts, and relevant risk adjustment metrics. Track and manage product-related issues that impact customer success.

Greater St. Louis Area

A leading healthcare company focused on growth and diversification issues of healthcare organizations. Created volume-based growth and value-based solutions by providing care delivery transformation, payment models, and physician alignment. Worked closely with Operations, Data Management, Business Development, and Quality teams on product development and.

Greater New York City Area

Senior Program Manager March 2016 – March 2017Program Manager August 2013 – March 2016A leading healthcare company providing a “feet on the street” model to locate, engage, and connect hard-to-reach Medicaid and Medicare members with specific healthcare needs and ongoing barriers to care by closing Open Care gaps, decreasing ER/hospitalization costs, and.