Arslan Shamrez Email & Phone Number

Luton, United Kingdom

• Oversee and chair all activities relating to fault diagnosis and remedial repairs of various optical devices. Provides efficient and excellent service delivery and channel key strengths towards the realization of the.
• Develop a positive working relationship with customers and utilize necessary repair steps in… Show more Oversee and chair all activities relating to fault diagnosis and remedial repairs of various optical devices..
• Develop a positive working relationship with customers and utilize necessary repair steps in resolving their issues.
• Conduct investigations on customer's complaints, discover and implement solutions and relay vital information on work progress to customers.
• Establish and maintain collaboration with colleagues and perform multiple tasks so as to ensure excellent service delivery.
• Identify and develop ideas and opportunities aimed enhancing business operation efficiency.

Luton, United Kingdom

• Played an essential role in the delivery of excellent service to customers. Utilized customer satisfaction improvement techniques associated with the business in ensuring the maximum satisfaction of customers and.
• Developed an effective working relationship with other crew members in providing valuable service to customers.
• Ensured the cleanliness of the kitchen, dining and other vital areas to… Show more Played an essential role in the delivery of excellent service to customers. Utilized customer satisfaction improvement techniques.
• Ensured the cleanliness of the kitchen, dining and other vital areas to ensure food safety and hygiene.
• Reviewed the complaints of customers, developed solutions to their complaints and made recommendations for business and customer satisfaction improvement.
• Assisted in the preparation of food and ensured the production of high quality foods that meets the company's standards.

Kashmir, Pakistan

• Worked in various departments and coordinated certain business activities such as sales, marketing, products purchase, products servicing and customer service. KEY RESPONSIBILITIES
• Related with customers on phone and in person while providing answers to their queries.
• Resolved all complaints and issues from customers to ensure their satisfaction and continued patronage.
• Coordinated and chaired the financial management of the business; ensuring accurate tax returns… Show more Worked in various departments and coordinated certain business activities such as sales, marketing, products.
• Coordinated and chaired the financial management of the business; ensuring accurate tax returns and timely payment of banking and staff salaries.
• Ensured smooth business operation by developing and implementing strategies aimed at ensuring accurate product and repair documentation.

Cmi Delivering Excellent Customer Services

Information Technology