Art Marczynski Email & Phone Number

San Antonio, Texas, United States

- Assisted with transferring Home Equity servicing customer call and process QA/QC operations to a newly formed Real Estate Home Equity team. - Created new procedures, checklists and corresponding reports.- Providing support to transfer quality review checklists to ACES.- Perform quality control testing for call and process review.- Special focus on.

Amherst, NY

Review pre-foreclosure and state specific default letters for mortgage and retail consumer loans. Identify and escalate defects, along with recommending process improvement. Review observations with management teams.

Depew, NY

Assist with repurchase, indemnification and title curative research resulting in a $3.1m saving over the last two years. Develop and maintain new procedures for processes that were not included within mortgage default oversight team. These included mortgage default claims, accounting billbacks and title curative reviews. - Assist in performing primary and.

Elma, NY

Managed the new REO set up, including list agent assignment, negotiate cash for keys, monitor eviction action through legal counsel and property preservation.- Co-ordinate eviction and cash for keys efforts with attorneys and real estate agents.- Provide investor with market startegy regardng recommended repairs and list price.- Review foreclosure deeds.

Miamisburg, OH

Completed senior review of primary and secondary reviewers audit results of mortgage loan audit for proper foreclosure proceedings and loss mitigaton alternatives during 2009 and 2010. Engagement was eliminated after settlement was reached between regulators and banks effective 1/7/13.- Documentated any findings to identify if process error(s) resulted in.

Albion, NY

Initially a 3 month contracting assignment, which resulted to a permanent position to a supervisory role for a staff of 20 people. - Assignment was to review Foreclosure/Bankruptcy invoices to validate costs paid.- Follow up with attorney requests for receipts.- Monitor staff performance.- Training and coaching of staff.- Compile weekly reports for funds.

Amherst, NY

As of 12/30/2010, ServiceLink has closed the Buffalo Loss Mitigation office.Loss Mitigation Manager for HAMP modification team. - Promoted to manager effective June 2010. - Led team in creating procedures for loan modifications and short sales.- Manage a team of 20 associates for HAMP modifications. - Project lead in the creation of all modification.

Amherst, NY

Manage a portfolio of up to 280 post foreclosure accounts as an outsource company for 3 clients on Mortgage Serve, REO Links and REO Trans systems. - Handled sales, negotiations, price reductions, repair authorization, create market plans; market prep and title validation/cure of defects. - Trained new asset managers and assisted Portfolio Manager with.

Getzville, NY

Transitioned reconciliation processes; Developed procedures and training materials. Implemented staff instruction and coaching.- Managed daily, weekly and monthly reports for aged debits/credits exceptions. - Monitor and request entities to balance aged transactions.- Reconciled numerous daily and monthly accounts prior to deadlines.- Assgin workflow to.

Getzville, NY

Supervised staff of eleven (11) processors; maintain quality service to customers while simultaneously managing costs and service level. - Managed the performance level of the Freddie Mac portfolio consisting of approximately 600 loans, to ensure constant Tier One status.- Responsible for the development and update of training manuals, training materials.

Getzville, NY

Assisted in management of staff- Maintained a portfolio of repayment plans, short sales, VA refunds, and loan modifications.

Monitored portfolio of loans throughout the bankruptcy process