Artem Dedov Email & Phone Number

I was promoted to Fraud Analyst III ahead of schedule by consistently exceeding required metrics and demonstrating exceptional analytical skills. I review approximately 200 Card Not Present (CNP) and Automated Clearing House (ACH) transactions daily.Key Responsibilities & Achievements:• Revenue Growth: Generated $10,891.46 in commission revenue over 13 workdays through meticulous fraud analysis and reporting, consistently exceeding performance targets.• Chargeback Management: Maintained an exemplary chargeback rate of less than 0.03% annually, achieving a perfect 0.00% in Q2 2024. Processed transactions 15-30% faster than the team average.• Order Processing Efficiency: Enhanced daily order processing to 200, with peaks of 250 orders per four-hour block during busy periods, maintaining an order processing pace of 1000 orders per week.• Fraud Prevention: Prevented potential losses exceeding $100,000 by identifying and investigating unique fraud patterns across disparate orders in December 2023.• Strategy Optimization: Led the development and optimization of fraud detection strategies, resulting in a 30% reduction in chargebacks by analyzing complex fraud patterns and enhancing transaction flag protocols.• AI Tool Enhancement: Partnered with the Autoreview and Engineering teams to improve in-house AI tools, optimizing the system's ability to approve legitimate orders while identifying and escalating potentially fraudulent transactions.• Professional Development: Engaged in continuous professional development, mastering data analysis and risk assessment tools crucial for modern fraud prevention and detection strategies.

La Crescenta, California, United States

As an Educational Consultant and Editor, I advised the CEO on refining the ESL course framework. I developed a comprehensive service package that prepares students for university, encompassing English proficiency, application support, and strategic planning.Key Responsibilities & Achievements:• Course Framework Development: Advised on the refinement of the ESL course framework, creating a comprehensive service package that prepares students for university, including English proficiency, application support, and strategic planning.• Curriculum Redesign: Directed the redesign of lesson plans and curricula in collaboration with faculty, fostering enhanced educational methodologies and improving student performance metrics.• University Application Guidance: Pioneered individualized university application guidance, increasing acceptance rates by effectively tailoring applicant packages to prestigious institutions.• Rubric Development: Developed comprehensive rubrics for assessing student progress and the effectiveness of teaching strategies, leading to more targeted and successful educational outcomes.• Teacher Workshops: Facilitated workshops for teachers on innovative educational techniques, enhancing their skills and directly impacting student engagement and learning.

New York City Metropolitan Area

During my tenure as an Administrative Assistant at BrownMillerGroup, I enhanced data integrity and streamlined campaign processes by overseeing document review and database management, ensuring all regulatory compliance requirements were met.Key Responsibilities & Achievements:• Data Integrity & Compliance: Enhanced data integrity and streamlined campaign processes by managing document review and database oversight, meeting all regulatory compliance requirements.• Team Training & Leadership: Trained and led a team of assistants using government-overseen software with privileged access, enhancing personal information security and optimizing campaign outreach strategies.• Strategic Planning & Execution: Contributed to the strategic planning and execution of canvassing projects, playing a crucial role in achieving campaign goals ahead of deadlines.• Best Practices Development: Developed and implemented best practices for data security and process efficiency, ensuring the team's adherence to high standards of operational excellence.• Multi-Departmental Collaboration: Played a crucial role in multi-departmental collaboration, facilitating effective communication and project synergy across diverse professional groups.

Union, New Jersey, United States

As a Care Coordinator for Caring World & Health Services + CareFinders TotalCare, I optimized insurance utilization across nearly 100 clients by maintaining a 92% utilization rate, ensuring optimal care provision and fiscal efficiency.Key Responsibilities & Achievements:• Insurance Utilization: Optimized insurance utilization across nearly 100 clients, maintaining a 92% utilization rate to ensure both optimal care provision and fiscal efficiency.• Service Coordination: Coordinated with multiple healthcare providers to ensure seamless service delivery, fostering an environment of exceptional care and compliance with regulatory standards.• Training Program Development: Developed and implemented comprehensive training programs for healthcare professionals, resulting in improved service quality and adherence to HIPAA guidelines.• Multilingual Communication: Utilized multilingual skills to enhance communication with a diverse client base, improving understanding and satisfaction with the healthcare services provided.