Professional Branding and Marketing Strategist helping small business gain clarity in order to build a successful and profitable business using all the latest tools we have at our disposal. Through proven strategies, artistic vision and a knack for storytelling, I am able to create marketing material, copy and organized release schedules for my clients. My website design gives those same small business an upper hand in having a streamlined presence on the web in order to attract new clients through awareness marketing. As a consultant, I offer digital management so you can have everything updated as you need it, perfect for the ever evolving business. Take your business even further by adding a marketing package to re-engage your existing market, the people most likely to buy!

Working behind the chair, I provide both men and women a safe place to be themselves. From rainbow hair color to extension installation, I have a love for the beauty industry. It's more than hair, it's the experience. Since 2002, I have been able to learn and grow my skills, making people look and feel beautiful along the way. I figured out my long term plan after finding my second salon job in 2005 and realized I loved Independent salons over the corporate ones so much more. Through years of trial and error and plateaued success, I was able to strive for more through the use of digital marketing. It was a ten year journey to learn the basics and now I am thankful everyday that I get to expand my knowledge, grow my career and make people feel fabulous. Color correction services are my jam, I love the challenge of creating something completely different for my guests during their color makeovers. Men get love too, fading the hair is a great challenge in the artistry of hairdressing and I am so proud of how my skills continue to grow to meet the expectations of my short haired clients. Recently, I have delved heavily into different methods of hair extension services. Beaded weft, hand tied weft and tape-in to name a few.

Marketing Assistant at ESCO Technologies, LLC As Marketing Assistant at ESCO Technologies, LLC, I market to prospective clients and attain vital data in order to assist our sales team with booking demos of various types of services we offer. It is also in my role to organize existing information in a way that is helpful and time efficient to multiple departments.

Attend Staff Guide Meetings for Customer Portal Training and Ticket AssistanceAnswer a high volume of incoming Calls, Faxes and EmailsCreate, monitor, follow-up and resolve tickets from the Web/CMS/Faxes/Emails etcBuild, update and maintain community/resident accountsReach out to communities to validate and update contact and ticket informationManage daily workload while prioritizing escalations and projects as assignedMonitor and forward tickets to proper departmentsOther duties as needed for the needs of the businessPerform data validation and entry as required, including building accounts in company database and billing systemsProcess forms: APA (Additional Product Authorizations) etc…Assist with other CSR functions as needed(Cross Training)Review CMS calls for details to update the tickets with pertinent information and reachout to communities/residents for additional information/clarificationSend thank you, thinking of you follow up cards to communities/residentsHost GoToMeetings for Customer Portal Training and Ticket assistance Other duties as assigned by the Customer Service Manager