Arthur Nelson Rodgers Ii Email & Phone Number

Central Virginia Area

Suntrust Bank now Truist"OSS" Provide Call Center, E- Mail and in person mortgage training to our Loan Officers ,and Mortgage Support Staff regarding LOS systems, IT and product guideline support for America's 6th largest Bank. Work also with Loan Officers and Processors through our Correspondent Channel that work for America's largest banks and Mortgage Companies. Using knowledge of loan structuring, Mortgage loan Guideline and LOS knowledge to help Loan Officers, Processors and Underwriters… Show more Suntrust Bank now Truist"OSS" Provide Call Center, E- Mail and in person mortgage training to our Loan Officers ,and Mortgage Support Staff regarding LOS systems, IT and product guideline support for America's 6th largest Bank. Work also with Loan Officers and Processors through our Correspondent Channel that work for America's largest banks and Mortgage Companies. Using knowledge of loan structuring, Mortgage loan Guideline and LOS knowledge to help Loan Officers, Processors and Underwriters with SunTrust now Truist Mortgage with Technical and Product Support. CFPB compliant, NMLS registered. 2016 Top Client Delight award, 2017 Engagement Champion, Peer Mentor (Corporate Trainer). 2018 Shine Award Winner. 2019 Certified Cyber Security Champion. Show less

Richmond, Virginia Area

" OSS" Provide Call Center, E- Mail and in person support to Loan Officers ,and Mortgage Support Staff regarding LOS systems, IT and product guideline support. Work with Loan Officers and Processors that work with America's largest banks and Mortgage Companies. Using knowledge of loan structuring, Mortgage loan Guideline and LOS knowledge to help Loan Officers, Processors and Underwriters with SunTrust Mortgage with Technical and Product Support. CFPB compliant, NMLS registered. 2016 Top Client… Show more " OSS" Provide Call Center, E- Mail and in person support to Loan Officers ,and Mortgage Support Staff regarding LOS systems, IT and product guideline support. Work with Loan Officers and Processors that work with America's largest banks and Mortgage Companies. Using knowledge of loan structuring, Mortgage loan Guideline and LOS knowledge to help Loan Officers, Processors and Underwriters with SunTrust Mortgage with Technical and Product Support. CFPB compliant, NMLS registered. 2016 Top Client Delight award, 2017 Engagement Champion, Peer Mentor (Corporate Trainer). 2018 Shine Award Winner. 2019 Certified Cyber Security Champion. ( merged with BB&T Bank) now work same job but employer nam Truist Bank.) Show less

Charlotte Nc

Sr. Mortgage Loan Consultant,Sales, Customer Service, Fulfillment: Interview and analyze needs of borrowers received from partner sources and retail customers. Analyze detailed financial and credit data, Appraisal and title review, Risk layering and Risk Management while matching customer needs with an appropriate loan program and level of risk . Receive retail customer applications at Banking Centers, quote the rate and points, and complete follow-up activities with the registration lock-in ,… Show more Sr. Mortgage Loan Consultant,Sales, Customer Service, Fulfillment: Interview and analyze needs of borrowers received from partner sources and retail customers. Analyze detailed financial and credit data, Appraisal and title review, Risk layering and Risk Management while matching customer needs with an appropriate loan program and level of risk . Receive retail customer applications at Banking Centers, quote the rate and points, and complete follow-up activities with the registration lock-in , and document collection, input into LOS system and be point of contact for the consumer through closing. Transferred to Fulfillment in April 2013 to a band 6 HSS-II position. ( SR.Loan Processor) I was to Interface with borrowers, banking centers, tile companies and all other stakeholders in loan. Position included : data entry, reviewing conditions and moving borrower through to closing and funding. Ensure quality customer fulfillment through entire process. Conventional Underwriting and Processing. NMLS# 363384 Show less

Mid Atlantic Area

Director of Mid-Atlantic Business DevelopmentDefault Asset Management/Short Sales Mitigation and Default Asset Management training to both large and small groups and organizations. I also provided customer service to existing PGS clients including individual financial reviews. Training provided to Agents and prospective sellers to help agents obtain listings and develop new business strategies' for PGS.I conducted extensive travel within territory including NC, VA, WV and Southern… Show more Director of Mid-Atlantic Business DevelopmentDefault Asset Management/Short Sales Mitigation and Default Asset Management training to both large and small groups and organizations. I also provided customer service to existing PGS clients including individual financial reviews. Training provided to Agents and prospective sellers to help agents obtain listings and develop new business strategies' for PGS.I conducted extensive travel within territory including NC, VA, WV and Southern Maryland. I also developed Social media and web based marketing strategies to highlight Platinum Group’s services. I consistently achieved positive results and received numerous letters of thanks for exemplary performance. I am an experienced and polished public speaker. Show less

Wells Fargo Loss Mitigation Headquaters, Charlotte, N.C. Area

Audited and reviewed servicer’s Short Sale, HAMP, HAFA loans and work-outs, and regular loss mitigation decisions for compliance to Investor guidelines and issued on-site approvals for those transactions exceeding lenders delegated authority. Reported to Congressional oversight committees and Freddie Mac Management.

Richmond Area Virginia

President and CEO of regional Broker Correspondent lender, Mortgage Loan Officer and producing manager, Retail and Call Center based Sales,Customer Service, and closing services., As CEO provided leadership to position the company at the forefront of our market. Developed strategic plans to advance the company's mission and objectives and to promote an Extraordinary Customer experience, increase revenue, profitability and growth as an organization. Oversaw company operations to insure… Show more President and CEO of regional Broker Correspondent lender, Mortgage Loan Officer and producing manager, Retail and Call Center based Sales,Customer Service, and closing services., As CEO provided leadership to position the company at the forefront of our market. Developed strategic plans to advance the company's mission and objectives and to promote an Extraordinary Customer experience, increase revenue, profitability and growth as an organization. Oversaw company operations to insure production efficiency, quality, service, and cost-effective management of resources.Formulated business plans, website, production and profit metrics. Ensured. Compliance with all state and federal lending guidelines through extensive Training of all staff. Review and audit the underwriting and sale of all new loans. ensure compliance with sales guidelines. Originated Conventional, FHA/VA , VHDA and USDA Rural Development loans. Proficient with Loan Prospector, Desktop Underwriter, and multiple LOS systems such as Encompass, Byte and Calyx Point- 5 star rating wit BBB. Show less

Bachelors, History / Business Management

Activities and Societies: Political and Historical Events, Debate Competitions, Theatre Studied Ancient Greek and Roman Civilizations.

Cdl-Class A. Certificate And License, Transportation And Materials Moving, A

Comprenensive study of Federal Motor Carrier safety Act, How to safely drive, back and operate a Commercial Combination Vehicle ( Tractor.

Psychology Of Management

Activities and Societies: No Time for extra-cirricular. working full time Psychology of Management Psychology Sociology AP format writing

Associate Of Arts (A.A.), History

Activities and Societies: President of a College political organization Debate Team General Business studies, all electives were history.