Arthur Ramirez Email & Phone Number

Denver, Co, Us

Pleasanton, California, Us

Greenwood Village, Co, Us

Successfully implemented, upgraded and supported all HCM functionality for multiple clients within the construction, manufacturing, transportation and energy industries. Developed and managed internal project plans to meet the goals of both the organization and its customers. Obtained requirements, provided functional designs, tested enhanced feature/functionality, implemented many custom interface programs and reporting to enhance client’s business processes. Lead year-end processing projects for multiple clients. Successfully assessed and interpreted client’s needs and recommended best business practices and solutions.

Oshkosh, Wisconsin, Us

Implemented HCM functionality for both World and EnterpriseOne clients in the public sector, retirement services and marketing industries. Assisted clients in business analysis, developing best business practice models, training, implementation setup/support and post implementation activities. Provided leadership to diverse teams over multiple projects for assigned clients, exceeding expectations in the areas of timeliness, budget adherence and quality of the HCM product.

Provided Payroll consulting services for a food & beverage client, including implementation of customized Positive Pay Processing.

Austin, Texas, Us

Planned, designed, documented and executed application tests from a client or business perspective. Relied heavily on industry knowledge as well as quality assurance best practices for test design, execution and automation of Human Resource and Payroll applications through all World and EnterpriseOne releases and various test cycles. Worked with cross-functional teams in the planning, design and documentation of tests in order to ensure continuity of testing.

Austin, Texas, Us

Provided application and technical support for clients/consultants implementing and utilizing EnterpriseOne Human Capital Management products. Project lead for U.S. Year-End project. Performed BETA testing at client sites. Responsible for the testing and subsequent reporting of bugs in new and existing releases of software.

Austin, Texas, Us

Responsible for researching, troubleshooting and resolving client/consultant payroll, human resource, governmental reporting, daily operations and software implementation issues. Responsible for the testing and reporting of bugs in all releases. Provided Tier II support for escalated issues. Defined and developed internal training classes. Authored knowledge documents for internal and external use.