Arthur Wagoner Email & Phone Number

Ottawa, IL, US

Allego provides a complete modern revenue enablement platform with patented technology that ensures sellers have the skills, knowledge, and content they need to engage buyers in a hybrid world. In place of traditional training and content enablement tactics, which are rapidly outdated and often ineffective, Allego empowers reps with the activated content.

• Key Achievement: Trained 5-15 new hires daily assuring quality and quantity target metrics or key performance indicators (KPIs) were reached, encouraging them to persist in physically challenging environments.
• Developed tracking system for new hires reducing new hire attrition by 30% reducing spend by $80k.
• Determined lane assignments for new hires, based on the tracking system and discussed with management team the day prior to staffing to receive their approval.

• Key Achievement: On winning team for Safety Challenge, experiencing fewest accident reports, (3 in total) preventing loss of $280k insurance claims, compared to second place team.
• Load 6K cases of freight per night, 156% of expectation, reducing shipping spend on personnel by $100k/year.
• Developed and communicated lane assignments throughout the night with management team to assist with staffing and more equally balance the workload per employee.

• Key Achievement: Sold a completely customized engagement set, to customer's exact specifications, for $20K, exceeding monthly repair sales goal by 6x.
• Completed 50 cold calls per day leading up to sales events and followed up with warm leads based on their wish list through company CRM to optimize sales opportunities.
• Communicated financing in monthly payment options, allowing for monthly recurring revenue, sold merchandise as well as service plans, increasing profit margin by 80% per service plan sold.

• Key Achievement: Reduced incidents of physical aggression from client by over 20x, by developing customized solution for client’s coping mechanisms, exercise routine, stimulant intake, and communication style with his.
• Persuaded client’s mother to adapt her communication style with client to foster a better working relationship and reduce incidents of physical and verbal aggression from client.
• Assisted client with job-related skills, as well as interpersonal skills, increasing their revenue by over 200%

• Key Achievement: Successfully completed a complex client transfer to a new service coordinator in a different county, ensuring all documentation was transferred correctly and client was able to resume new services.
• Built and maintained relationships with a caseload of 70 clients, through quarterly meetings and visits ensuring client’s well-being was maintained and state regulations were upheld.
• Maintained company database or CRM to log client updates and complete monthly billing tasks.

Lombard, Illinois

• Provided service evaluation and correspondence with a caseload of 70 clients.
• Attended and conducted meetings quarterly with each client, as well as phone interviews with guardians and service providers to ensure client’s were receiving necessary services and support.
• Reviewed service plans annually, communicating with service providers to ensure all state regulations complied with client’s plan.

• Key Achievement: Sold $27k in merchandise within one-month, including two days of $1k in sales back-to-back, at a different store location, exceeding quota for a part time associate by going by 2x.
• Maintained or exceeded various quotas including sales targets and service plan targets for jewelry items, contributing to 80% in profit per service plan sold, maintaining a minimum of 4/5 standards per month.
• Demonstrated product knowledge while building relationships with customers to guide them to a satisfying purchase and create opportunities to sell additional merchandise, increasing revenue per transaction by 50%.

Master Of Arts - Ma, Vocational Rehabilitation Counseling/Counselor

Activities and Societies: American Sign Language Honor Society

Education record

Intensive Online Bootcamp for transferring skills from previous experience to be used in the field of technology sales. Teaches CRM, best.

Bachelor Of Arts - Ba, Psychology