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Arthur Yang Email & Phone Number
质检经理
at
STARIT GROUP
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✓ Verified July 2026
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Who is Arthur Yang? Overview
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Quick answer
Arthur Yang is listed as 质检经理 at STARIT GROUP, a with 23 employees, based in Wuhan, Hubei, China. AeroLeads shows a matched LinkedIn profile for Arthur Yang.
Arthur Yang previously worked as Quality Assurance Manager at Starit Group and Quality Assurance Manager at Superbuy Official. Arthur Yang holds Master Of Business Administration (Mba), Marketing, 3.1 from Inti International University.
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Email format at STARIT GROUP
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STARIT GROUP
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Profile bio
About Arthur Yang
1.Work as service quality supervisor in China top drop shipping website "superbuy.com"，focus on service quality control。2.Three years experience in customer service management, 1 year call center fieldwork experience . 3.Two year project and once project team leader experience.4.Marketing and business administration degree,overseas study experience.5.Good at customer voice analysis, Customer service representative operation control，Customer service quality control, data digging and analysis，Customer complaints analysis in logistics products.
Current workplace
Arthur Yang's current company
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Starit Group
4 roles
Arthur Yang work experience
A career timeline built from the work history available for this profile.
Quality Assurance Manager
CurrentWorked at STARIT group customer Service Center, managed the cross-border purchasing service website superbuy.com service quality. Main duty:1. Responsible for the management of the quality inspection team and the daily service quality inspection. Supervise the company's two online service modules (customer online consultation and order purchase). Including monthly performance evaluation, probation staff performance evaluation, single service fault discovery and follow-up, monthly performance analysis.2. Online service quality system designer, design and optimize the program and promote the implementation of the program.3. Quality standards designer, and according to different service channels do detailed description and application.4. Cooperate with various requirements of quality assurance, promote the completion of quality management in the whole process.5. Trainers and examiners, training staff on service quality-related courses, designing customer service exam questions and conducting online exams.
Sep 2017 - Present
Quality Assurance Manager
CurrentWorked at STARIT group customer Service Center, managed the cross-border purchasing service website superbuy.com service quality. Main duty:1. Responsible for the management of quality inspection team and the daily service quality inspection. Supervise the company's two online service modules (customer online consultation and order purchase). Including: monthly performance evaluation, probation staff performance evaluation, single service fault discovery and follow-up, monthly performance analysis.2. Online service quality system designer, design and optimize the program and promote the implementation of the program.3. Quality standards designer, and according to different service channels do detailed description and application.4. Cooperate with various requirements of quality assurance, promote the completion of quality management in the whole process.5. Trainers and examiners, training staff on service quality related courses, designing customer service exam questions and conducting online exams.
Sep 2017 - Present
Customer Service Specialist
1. SF international shipment customer service quality assessment standards developer. Maintain and develop according to the SF original QA standard，ensure it adapting to the characteristics of international product business.(including CN & OS customer service dept.)2. Coordinate and promote international customer service quality monitoring work.3. Team member of customer complaint analysis team（3）, through the customer complains and compensations to mining the international shipment issues. Briefing the customer satisfaction factor analysis and product problem report to the related department and company executives.4. Product knowledge HQ contact,on behalf of customer service department . Express CS team concern and demand,do internal communication with related departments and seek support.5. Customer service system test and analysis, responsible for customer service system function optimization. Express the R&D requirement to the SF IT team，and seek system support.6.SF CS team Key data collection and analysis. (CS team operation data，compensation data，QA data).
Dec 2014 - Aug 2017
Team & coworkers
Colleagues at STARIT GROUP
Other employees you can reach at staritgp.com. View company contacts for 23 employees →
刘
刘黎君
Colleague at Starit GroupShenzhen, Guangdong, China
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SZ
Sylvia Zou
Colleague at Starit GroupShenzhen, Guangdong, China
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XZ
Xu Zheng
Colleague at Starit GroupShenzhen, Guangdong, China
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贡
贡海星
Colleague at Starit GroupShenzhen, Guangdong, China
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陈
陈子力
Colleague at Starit GroupShenzhen, Guangdong, China
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CD
Can Dong
Colleague at Starit GroupGuangzhou, Guangdong, China
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閤
閤明珠
Colleague at Starit GroupWuhan, Hubei, China
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邵
邵俊富
Colleague at Starit GroupShenzhen, Guangdong, China
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潘
潘梦菡
Colleague at Starit GroupWuhan, Hubei, China
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刘黎君
Colleague at Starit GroupShenzhen, Guangdong, China
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SZ
Sylvia Zou
Colleague at Starit GroupShenzhen, Guangdong, China
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XZ
Xu Zheng
Colleague at Starit GroupShenzhen, Guangdong, China
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贡
贡海星
Colleague at Starit GroupShenzhen, Guangdong, China
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陈
陈子力
Colleague at Starit GroupShenzhen, Guangdong, China
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CD
Can Dong
Colleague at Starit GroupGuangzhou, Guangdong, China
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閤
閤明珠
Colleague at Starit GroupWuhan, Hubei, China
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邵
邵俊富
Colleague at Starit GroupShenzhen, Guangdong, China
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潘
潘梦菡
Colleague at Starit GroupWuhan, Hubei, China
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2 education records
Arthur Yang education
Master Of Business Administration (Mba), Marketing, 3.1
Inti International University
Bachelor Of Arts (Ba), Marketing
FAQ
Frequently asked questions about Arthur Yang
Quick answers generated from the profile data available on this page.
What company does Arthur Yang work for?
Arthur Yang works for STARIT GROUP.
What is Arthur Yang's role at STARIT GROUP?
Arthur Yang is listed as 质检经理 at STARIT GROUP.
Where is Arthur Yang based?
Arthur Yang is based in Wuhan, Hubei, China while working with STARIT GROUP.
What companies has Arthur Yang worked for?
Arthur Yang has worked for Starit Group, Superbuy Official, and 顺丰速运有限公司.
Who are Arthur Yang's colleagues at STARIT GROUP?
Arthur Yang's colleagues at STARIT GROUP include 刘黎君, Sylvia Zou, Xu Zheng, 贡海星, and 陈子力.
How can I contact Arthur Yang?
You can use AeroLeads to view verified contact signals for Arthur Yang at STARIT GROUP, including work email, phone, and LinkedIn data when available.
What schools did Arthur Yang attend?
Arthur Yang holds Master Of Business Administration (Mba), Marketing, 3.1 from Inti International University.
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